Autohaus on Edens - Service Center

One of my MB cars was serviced by the Autohouse on Edens dealership. I am more than impressed with the service performance as well as "making it right the first time" Mr. Link Director of service is very fo dealership. I am more than impressed with the service performance as well as "making it right the first time" Mr. Link Director of service is very focused on customer satisfaction. Mr.Dunaway, executes all necessary up front work with surgical precision. Every member of my family has switched from other dealership to Autohouse on Edens, they all drive MB. Well I believe they do what other dealers say they do but they don't. Among other things my vehicle was stolen from inside the dealership, they offer me "trade in value", however the car was in for a service ! This of course has happened in the previous dealership, where I use to purchase and service my cars Dr. Richard Zic Ph.D More

Autohaus is excellent. Ken Dunaway is the BEST Service Advisor!!! He always explains everything thoroughly. Most importantly my car is ready when promised! He is patient when you ask questions. Advisor!!! He always explains everything thoroughly. Most importantly my car is ready when promised! He is patient when you ask questions. More

Ed Garcia is a true professional. He is knowledgeable courteous and accommodating from scheduling the service up to the time when car is finished. Work always done right the first time. courteous and accommodating from scheduling the service up to the time when car is finished. Work always done right the first time. More

Well Done My service was not scheduled, but they took my car right in and said it would take about an hour, and it did. Very professional and efficient. A goo My service was not scheduled, but they took my car right in and said it would take about an hour, and it did. Very professional and efficient. A good experience. More

Ryan was fantastic. Such good customer service. And so considerate of my time. Have me a beautiful loaner car and just makes the experience pleasurable. considerate of my time. Have me a beautiful loaner car and just makes the experience pleasurable. More

OUTSTANDING SERVICE I recently had the car serviced by Autohaus on Edens due to a recall, and Mr.TOM LOOD was once again THE VERY BEST !!! He made everything very easy fo I recently had the car serviced by Autohaus on Edens due to a recall, and Mr.TOM LOOD was once again THE VERY BEST !!! He made everything very easy for me, from setting up a loaner, keeping me informed about the process, having the car ready as promised and making sure the car was clean after service. Thank you again for an excellent experience !!! More

Tom Lood’s customer service and prompt communication was outstanding. Highly informative, very personable, and a great brand ambassador! It’s this type of service that sets Autohaus on Edens apart from the outstanding. Highly informative, very personable, and a great brand ambassador! It’s this type of service that sets Autohaus on Edens apart from the rest. More

Prem is the best Prem is thorough, easy to work with, and goes above and beyond! He always makes the service process easy and seamless. He's always goes above and be Prem is thorough, easy to work with, and goes above and beyond! He always makes the service process easy and seamless. He's always goes above and beyond More

Communication could have been better. Other than that, easy and smooth. Did not get the loaner requested...had a much larger vehicle which was harder to drive. easy and smooth. Did not get the loaner requested...had a much larger vehicle which was harder to drive. More