2,383 Reviews of Autohaus on Edens - Service Center
Great way to fix a flat tire! I had a flat tire, but couldn't get the tire off due to frozen lug nuts. My husband called Autohaus on Edens and they sent a courtesy transporter to p I had a flat tire, but couldn't get the tire off due to frozen lug nuts. My husband called Autohaus on Edens and they sent a courtesy transporter to pick up the car. While they had it, they fixed the flat in addition to doing a complete inspection and fixing a few other issues (including a recall). They are great at communicating when the service will be completed and reaching out if there are complications. More
As always,the service , the people are superb..Ed is amazing! Service was completed in a timely fashion and I appreciate that so very much. amazing! Service was completed in a timely fashion and I appreciate that so very much. More
Autohous is always top notch service and they treat you with respect. One of the better experiences I have at dealerships from top to bottom. with respect. One of the better experiences I have at dealerships from top to bottom. More
annual maintenance everything was managed well and timely. problem found and serviced. very efficient and effortless for the customer with pick up and delivery of my v everything was managed well and timely. problem found and serviced. very efficient and effortless for the customer with pick up and delivery of my vehicle. More
Summer tire swap Ken is amazing. Facilitated getting my summer tires shipped to me in Wisconsin. He went above and beyond to help in a difficult situation. Great asset Ken is amazing. Facilitated getting my summer tires shipped to me in Wisconsin. He went above and beyond to help in a difficult situation. Great asset to your organization! More
Great Service from Ken and Eddie Came in when the engine light came on. Was able to get a loaner and leave the car to get repaired and do the maintenance and recall service that I was Came in when the engine light came on. Was able to get a loaner and leave the car to get repaired and do the maintenance and recall service that I was scheduled to have done 2 days later. Everything was done within 24 hours of me dropping off the car. Also got a 20% discount for coming in during a slow time for Autohaus It was great to be greeted by name by Ken and be able to talk to him.. Eddie takes care of my wife's car and he assisted me on picking up the car when I arrived. Another helpful person who was great to talk to . More
Excellent service appointment for my annual maintenance. Great communication, everything was ready when I got there and everything was completed extremely quickly. My car was also cleaned and had the stee Great communication, everything was ready when I got there and everything was completed extremely quickly. My car was also cleaned and had the steering wheel wrapped in plastic showing that were following proper COVID-18 policies. Overall excellent treatment as usual here. More
During these challenging times, Tom and Ken did an excellent job in the service department. Very professional, knowledgeable and the ability to understand the customer needs are great qualities of the excellent job in the service department. Very professional, knowledgeable and the ability to understand the customer needs are great qualities of the team. More
Quick and very professional work from everyone at service department. Every time I go in for anything they always get everything correct and advised you on things that need to get done to your vehicle department. Every time I go in for anything they always get everything correct and advised you on things that need to get done to your vehicle More
appointment on time, loaner ready, tech test drive with me. problem identified, mercedes honored warranty with goodwill. it why I drive 25 miles to Autohaus past other MB dealers. me. problem identified, mercedes honored warranty with goodwill. it why I drive 25 miles to Autohaus past other MB dealers. More