Autohaus on Edens - Service Center

Eddie took great care of me and my car. Car came back cleaned and sanitized and the work that was done made my car run better. cleaned and sanitized and the work that was done made my car run better. More

The best dealership ever! We would only purchase our Mercedes here. From the Ownership, to the Sales Department, to the Service Department, we feel like we’re family. Eddie Garcia is an outstanding huma Mercedes here. From the Ownership, to the Sales Department, to the Service Department, we feel like we’re family. Eddie Garcia is an outstanding human being More

WONDERFUL SERVICE DEPARTMENT!!!! I drive from the loop ( where there is an existing Mercedes dealership) to have my car serviced at Autohaus on Eden. This is one of the best dealersh I drive from the loop ( where there is an existing Mercedes dealership) to have my car serviced at Autohaus on Eden. This is one of the best dealerships and service centers that i have used in my twenty years of owning Mercedes. Love the service dept. and the professionalism that comes thru each time i am there! More

missing parts on car after body shop work I brought our 2019 E Class Wagon in for body work. It has only been in the last two days that I looked at the rear passenger's door on the driver's s I brought our 2019 E Class Wagon in for body work. It has only been in the last two days that I looked at the rear passenger's door on the driver's side to realize that the body shop failed to reinstall the chrome door handle guard. When I get the chance I will see if it can be found and reinstalled. More

I have worked with Tom for over 15 years at 2 dealerships and now at Autohaus because of Tom. I needed to get in and out as I was heading out of town; Tom made it work and now at Autohaus because of Tom. I needed to get in and out as I was heading out of town; Tom made it work More

Annual service Everything was great. Tom Lood did a wonderful job. Three year service check-up and new tires and alignment. Loaner was nice to have too. Thank Everything was great. Tom Lood did a wonderful job. Three year service check-up and new tires and alignment. Loaner was nice to have too. Thank you! More

Very pleased with service and my sales contact. Have been with them for more than 13 years. 5 cars over the years and so far looks like I ll be staying with them and of course Mercedes. been with them for more than 13 years. 5 cars over the years and so far looks like I ll be staying with them and of course Mercedes. More

SERVICE Prem is the best service representative I ever had.He is friendly and very knowledgeable.He is very familiar with the different parts in the Mercedes. Prem is the best service representative I ever had.He is friendly and very knowledgeable.He is very familiar with the different parts in the Mercedes.I feel very comfortable working with him. More

Dead car battery Eddie Garcia is the best service representative in the business. I have worked with Eddie for the past 15+ years. He is always honest, direct, pro Eddie Garcia is the best service representative in the business. I have worked with Eddie for the past 15+ years. He is always honest, direct, professional. More

This was my first experience with Autohaus on Edens Service. Overall, I would say the experience was solid and I would return. I gave 4 stars instead of 5 because my estimated time to completion was mi Service. Overall, I would say the experience was solid and I would return. I gave 4 stars instead of 5 because my estimated time to completion was missed because the dealership was so busy. While that piece is understandable, I was not notified that I would be without my vehicle one additional night until I called/texted the dealership at the end of the day (5:30p) to pick up my car. However, Ken agreed there was a lack of communication and addressed it by compensating me with a light discount on my purchased products and services. I liked Ken and would work with him again. The services performed were top notch and the car is running perfectly - as expected by taking the car to a Mercedes dealership. In sum, the experience was a very good one but could have been excellent had communication been more fluid. More