Autohaus on Edens - Service Center

Eddie is the Best As always, Eddie is the best! It is always an pain free experience anytime we have brought in our car for service. Whatever it takes, Eddie gets it do As always, Eddie is the best! It is always an pain free experience anytime we have brought in our car for service. Whatever it takes, Eddie gets it done! More

Super Service Dept. We've always enjoyed a smooth experience in the service department. I highly recommend them. We even chose to buy a Mercedes after talking with a cu We've always enjoyed a smooth experience in the service department. I highly recommend them. We even chose to buy a Mercedes after talking with a customer who raved about the terrific service and attention she'd received from Autohaus on Edens. I have to agree with her. More

Nice job by Ken as always. He is a real professional. Ken takes care of me even when I am lax and don’t set up an appointment ahead of time takes care of me even when I am lax and don’t set up an appointment ahead of time More

OUTSTANDING SERVICE The staff (Ken and Adam) was very informative and professional. Personally, it was worth traveling the extra distance to come here. I would highly rec The staff (Ken and Adam) was very informative and professional. Personally, it was worth traveling the extra distance to come here. I would highly recommend their services to anyone. More

Great Service Dept. My experience with Autohaus on Edens has been excellent. Prem Parikh in service always attempts to accommodate with a smile. Quality loaners and exc My experience with Autohaus on Edens has been excellent. Prem Parikh in service always attempts to accommodate with a smile. Quality loaners and excellent car washes always provided. More

I have purchased a Used 2016 Mercedes Benz 300 from this dealership, car was in great shape, according to the sales man I would not need to spend any money out of pocket to fix this up for a long while. Car dealership, car was in great shape, according to the sales man I would not need to spend any money out of pocket to fix this up for a long while. Car was purchased at 26,000 miles. 7,000 miles later the serpentine belt broke, left me spending $1,150 out of pocket! They had me sign up for a monthly payment that will cover any broken/maintenance for this car for the next 3 years. Claiming anything that is wrong with this car will get fixed at no cost! But still ended up finding a reason to charge me a whole lot of money! I personally think that these people are trained to rip people off!! Very disappointed with Autohaus on Edens from my experience. Will not purchase a car from them ever again. Best Advice I can give to anyone is to make sure that you know what you are signing! Do not take their word for it , even if they seem professional! Do not rush, take your time and make a wise decision. Rating Autohaus on Edens low, because I was promised something and had ended up ripped off. More

Service Visit Tom Lood provided excellent service and kept me informed as to the progress of my repairs. Cindi Link has a great attitude and made me feel welcome a Tom Lood provided excellent service and kept me informed as to the progress of my repairs. Cindi Link has a great attitude and made me feel welcome as soon as I pulled my car in. More

Great service One of the reasons I got a second Mercedes is the great service I get from Eddie Garcia. Only needed tires this time but he is always very helpful. One of the reasons I got a second Mercedes is the great service I get from Eddie Garcia. Only needed tires this time but he is always very helpful. More

Busted flat on I-53 Got my tire repaired right after my unfortunate encounter with a Chicagoland pothole. Got me in right away and repair was straightforward with no su Got my tire repaired right after my unfortunate encounter with a Chicagoland pothole. Got me in right away and repair was straightforward with no surprises. Thank you, Ken. More

Service Ken Dunaway You have a great employee named Ken Dunaway Asst Svc manager. Great guy. Looks out for customers. He is a real asset to Autohaus in my opinion. Awesom You have a great employee named Ken Dunaway Asst Svc manager. Great guy. Looks out for customers. He is a real asset to Autohaus in my opinion. Awesome service through him. Main reason I come there. More