Autohaus on Edens - Service Center

Mechanical excellence coupled w Great Service You would expect the AOE mechanics to know their Mercedes product, and their Service Team to be efficient and friendly. Cindi arranged for my loaner You would expect the AOE mechanics to know their Mercedes product, and their Service Team to be efficient and friendly. Cindi arranged for my loaner while Eddie was setting up the B1 Service and making certain it was ready by 5 PM which he did! More

Excellent service and contact Ken Dunaway continues to provide me with excellent service. Justin is also the best technician I have ever had work on my automobiles. I will be back. Ken Dunaway continues to provide me with excellent service. Justin is also the best technician I have ever had work on my automobiles. I will be back. More

Always friendly, professional and do great work! I live 5 minutes from Knauz but drive 1/2 hour to Northfield because Ken is great and always takes great care of me. Cindy and Tom are also great to I live 5 minutes from Knauz but drive 1/2 hour to Northfield because Ken is great and always takes great care of me. Cindy and Tom are also great to work with. They are very friendly and quick. Nice work Autohaus! More

very helpful service dept stayed for 4 hrs but no individually wrapped bars nor crackers, nor bottled water. for an amputee like me choosing a most comfortable engine, you shd stayed for 4 hrs but no individually wrapped bars nor crackers, nor bottled water. for an amputee like me choosing a most comfortable engine, you shd provide at least one car for handicapped clients for maintaining your outstanding reviews . More

good experience Service department is always very busy. They kept my car all day for a B scheduled service? I didn't pick it up after 5 because of the tornado warnin Service department is always very busy. They kept my car all day for a B scheduled service? I didn't pick it up after 5 because of the tornado warning. I know Eddie will always be polite, professional and efficient no matter how busy he is year after year. Also the woman greeting me when I pull in to the garage is always very pleasant and understanding :-) More

Good experience. Provided and accurate estimate of time to do the work. Called with updates. Didn’t try to up sell services. Overall, very pleased. to do the work. Called with updates. Didn’t try to up sell services. Overall, very pleased. More

Ken Dunaway is the Best My car stalled. Called Autohaus and talked to Ken. AAA got the car started. Drove right to Autohaus. They took the car in immediately and fixed it wit My car stalled. Called Autohaus and talked to Ken. AAA got the car started. Drove right to Autohaus. They took the car in immediately and fixed it within 30 minutes. I've gotten to know Ken over the past several years as my little 2001 SLK convertible ages and requires some additional TLC. He takes wonderful care of it. His technical knowledge is terrific and his customer service skills are superb. More

great service interesting experience yesterday while trying to pick up my serviced vehicle...there was a tornado warning. We were ushered to the basement to be safe interesting experience yesterday while trying to pick up my serviced vehicle...there was a tornado warning. We were ushered to the basement to be safe..What other dealer would do that? More

Excellent 5 stars for Ken, always helpful. Explains required services and cost. Follows up with texts promptly and gives options for services when available. 5 stars for Ken, always helpful. Explains required services and cost. Follows up with texts promptly and gives options for services when available. Friendly and courteous. More

Always fantastic service! I get in and out quickly or get a great loaner when it takes longer. Ken Dunaway is awesome and takes great care of me and my car! a great loaner when it takes longer. Ken Dunaway is awesome and takes great care of me and my car! More