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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,384 Reviews

2,384 Reviews of Autohaus on Edens - Service Center

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May 05, 2022

Tom is the best! ! We love him!! Excellent service and so effective at communicating to us. Thank you Tom!!!! More

by BEITZEL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Gary Gross was very helpful. I had an issue that the mechanic was able to resolve. More

by PINKEWEIL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gross
May 03, 2022

Tom Lood is an excellent service advisor. Before, during and after the service, he was timely, clear and friendly in explaining the work. Everything was done on time and at the price quoted. More

by GORENBERG.K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022

Efficient Service - Quick, Courteous and High Quality. Ryan was very attentive and accurate with information and expectations. More

by LUIS_F_FONSECA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

had to wait over five hours I drive from Bloomingdale and taking a loaner and going back and forth was not an obtion. the service dept. was aware of this.I had other choises nearby , but I selected AA . hof More

by KAMALKAPADIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Mohammad
April 30, 2022

Excellent, knowledgeable, friendly, patient customer service by Nino! (Nemer Mohammed). Facility and waiting area were clean with drinks for guests. Thank you. More

by Dina Kaparos-Stavropoulos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nino (Nemer Mohammed) and Ken
April 30, 2022

This company is very responsive and prosessional. All staffs work with their smiles. The experiences with them were all great. More

by Alice Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There is a lady at the service center, who remembers the clients' names. Makes me feel like home.
April 27, 2022

The service was excellent and completed within the time that was represented. I have no complaints but only complements. More

by NORMANHAFRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

very professional service. Nino and Cindi so nice and helpfully. Highly recommend sevice with no comments More

by zbysio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nino Mohammad
April 26, 2022

Always outstanding! Tom is a rock star and takes care of everything. Going in for service is a pleasure. More

by LORIFAGENHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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