Autohaus on Edens

I am really pleased with Tom Lood’s efforts to solve the problem I was having with my GLC300 after an accident I had. Also credit is due to Casey as well, the service tech. I really didn’t expect anyone to problem I was having with my GLC300 after an accident I had. Also credit is due to Casey as well, the service tech. I really didn’t expect anyone to get at the heart of the problem because the auto repair shop and another Mercedes dealership who had worked on the problem couldn’t solve it. The Autohaus dealership went the extra mile. I’ll definitely consider buying my next car from them based solely on their service department’s performance. Thanks More

I can count on thorough assessment of my car’s problem every time I go there and then, I am given options to fix it. No pressure, no drama, just professional and friendly service every time I go there and then, I am given options to fix it. No pressure, no drama, just professional and friendly service More

Everyone was very nice and helpful. Sales agent was great.Service was very accommodating. Ryan and Ken reassured me about my new certified car purchase Sales agent was great.Service was very accommodating. Ryan and Ken reassured me about my new certified car purchase More

This dealer is friendly and easy to work with. They made our first Mercedes purchase a very pleasant one! They made our first Mercedes purchase a very pleasant one! More

The service was great as usual. It’s always the best at Autohaus! Use them! It’s always the best at Autohaus! Use them! More

Kevin made the purchasing experience as seamless and pressure free as possible. Will definitely keep his info handy for my next purchase. pressure free as possible. Will definitely keep his info handy for my next purchase. More

I was never told that it would take 3 days to do the A service. I could have brought it another time. Communication was terrible. They wanted to do over $500.00 of work that they did last year. They did n service. I could have brought it another time. Communication was terrible. They wanted to do over $500.00 of work that they did last year. They did not bother to check my history. Just checked my mileage. I had to be the one to remember. They no longer call to discuss what needs to be done. They text. I left messages for two different service techs and it took over 2 hours to get a callback each time. One said he would call me the next morning to confirm when my car would be ready but never did. Very very disappointed. I have always paid extra to have the dealer service but no more! I don’t expect the dealership to not check my history and want to do over $500.00 of work that did not need to be done. More

Everyone at Autohaus was great! Very helpful and professional. Tom did a nice job in Service, Adam was a wonderful tech and Cindi is always so nice and friendly. Very helpful and professional. Tom did a nice job in Service, Adam was a wonderful tech and Cindi is always so nice and friendly. More

Everyone is very professional, courteous and my car is awesome!!They spent time showing me how everything worked which I really appreciated. awesome!!They spent time showing me how everything worked which I really appreciated. More

Convenient location Friendly staff Easy to make appointment Can take in without appointment in case of unexpected issues Waiting room is clean and coffee is good 😁 appointment Can take in without appointment in case of unexpected issues Waiting room is clean and coffee is good 😁 More