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Autohaus on Edens
Northbrook, IL
3,227 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,227 reviews
June 15, 2023
Really great service! Loaner cars are really nice! Ken Dunaway and Eddie Garcia provide great friendly service! Loaner cars are really nice! Ken Dunaway and Eddie Garcia provide great friendly service! More
by AFUSHI
Verified Customer
June 15, 2023
Very attentive, accessible people. Helpful and good to work with. Even after the sale is complete. A good experience. Helpful and good to work with. Even after the sale is complete. A good experience. More
by ELDONHAM
June 15, 2023
Ryan is always amazing to work with and would recommend anyone who stops by to have him as your service advisor. The service center isn't staffed appropriately (especially if you own a EV). Most recently anyone who stops by to have him as your service advisor. The service center isn't staffed appropriately (especially if you own a EV). Most recently my vehicle was stuck in their service center for 4 days and wasn't looked at until day 5. Not to mention the most recent repairs wasn't done up to specification (the panel under the hood by the tire wasn't even secured properly and popped out). In addition, my car was scratched and the screw to secure the hood latch is missing after the repair. Just not a lot of finesse or attention to details on repairs. Seem very rushed and lack of care of the vehicle itself. To note, I had the foreman tell me that the panel popping out may be normal. This is extremely concerning as it is apparent that the foreman are not properly trained and potentially brush off issues. More
by EDWINNG128
Employees Worked With
June 15, 2023
Great service as usual. Excellent communications and explanation of recommended services with no pressure. Great loaner Excellent communications and explanation of recommended services with no pressure. Great loaner More
by Loibs
June 14, 2023
Ryan is always a pleasure to work with. He treats his customers with the utmost respect and takes the time to explain what needs to be done. Truly a class act! He treats his customers with the utmost respect and takes the time to explain what needs to be done. Truly a class act! More
by David
June 14, 2023
Clean Friendly service department. Like automated estimate where services can be approved online. Ryan was super helpful and understanding and as always Winnega is the best Like automated estimate where services can be approved online. Ryan was super helpful and understanding and as always Winnega is the best More
by REDDANO
June 14, 2023
Great people. Great dealership. Always helpful and available Easy to book my service and timely work Great dealership. Always helpful and available Easy to book my service and timely work More
by MSOLOW
June 13, 2023
I took my car in for tires and an alignment. Work done well and completed on time. Very easy to make the appointment and get the work done. Work done well and completed on time. Very easy to make the appointment and get the work done. More
by ROBERT.S.SPENCER
Employees Worked With
June 11, 2023
This is my 2nd purchase with Autohaus. They have always taken care of me over the years and they make sure you walk away with your dream purchase They have always taken care of me over the years and they make sure you walk away with your dream purchase More
by ADRIANE.BYRD
Employees Worked With
Nicholas Maniatis, Damien Galvin
