
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Exceptional! Eddie Garcia had done an excellent job since Ken Dunaway moved up to manager. Our vehicles are kept up too date and in a timely manner. Eddie Garcia had done an excellent job since Ken Dunaway moved up to manager. Our vehicles are kept up too date and in a timely manner. More
Autohaus on Eden’s Eddie Garcia and his team provide world class service on my MB GLS 450. Strongly Rev one d this team. world class service on my MB GLS 450. Strongly Rev one d this team. More
This warranty work was not handled well. I never imagined that repairs would take 5.5 weeks because the parts were not available. Mercedes should not be selling cars if it does not have pa I never imagined that repairs would take 5.5 weeks because the parts were not available. Mercedes should not be selling cars if it does not have parts available to support those cars. The loaner car did not solve my issues. One driver in my household was not allowed to drive the loaner because of his age. We couldn't use the loaner car for anything out of state. I needed to rent multiple cars during this period of warranty work because of the limitations of the loaner and Mercedes not having parts available to support cars it is selling. I am unbelievably disappointed with both Mercedes Benz and Autohaus for how this has been handled. It will be tough for me to get comfortable buying another Mercedes in the future. More
Much better than my experience in the past. Need more experience to recommend. Service was very timely. Need more experience to recommend. Service was very timely. More
Excellent dealership. Very service oriented. I would recommend them to anyone interested in excellent service. Very service oriented. I would recommend them to anyone interested in excellent service. More
I purchased a certified 2021 450 GLS from Autohaus on Edens and am so pleased with the purchase and service experiences! Eddie Garcia and Cindy Link make every service and care experience first class! I Edens and am so pleased with the purchase and service experiences! Eddie Garcia and Cindy Link make every service and care experience first class! I strongly recommend this dealership and team. More
Hats off to Eddie Garcia! He always comes through with top-notch service and always sees to it that I am a completely satisfied customer/ Eddie listens carefully to my needs, He always comes through with top-notch service and always sees to it that I am a completely satisfied customer/ Eddie listens carefully to my needs, addresses any of my concerns, and attends to the job with utmost care. I have always been satisfied with this first-class service center. You are lucky to have Eddie on your team. More