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Autohaus on Edens

Northbrook, IL

4.7
3,471 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,472 reviews

October 31, 2018

Pain free purchase. Hassle free. The salesman was great up until the time I signed the documents of purchase. Then it became difficult to get answers from him and he sounded like he More

by DRSHEILAMOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Philip Gagerman, Mary Costello
Nov 02, 2018 -

Autohaus on Edens responded

Hi Sheila, Thank you for sharing your honest feedback. We are sorry to hear that you did not feel that Philip provided the service that you deserved. We are happy that we were able to resolve your coolant issue and that your vehicle is great now. We truly appreciate your business!

October 31, 2018

Tom Lood is the best! I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, More

by CONSTANCE.M.GEKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos
Nov 02, 2018 -

Autohaus on Edens responded

Hi Constance, We appreciate your 5-star review! We agree with you that Tom is a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Great deal and service This experience was what car buying should be all about. We had a car and price in mind and we got everything we wanted with no pressure. Kevin James, More

by ALBERTO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin James, Mary Costello
Nov 02, 2018 -

Autohaus on Edens responded

Hi Alberto, Thank you very much for the 5-star review! We are happy to hear that Kevin took care of you. Thank you for your business!

October 31, 2018

Excellent service and easy to work with Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to More

by AGAKORSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Tom is a pleasure to work with. Thank you for your business and we hope to see you soon!

July 28, 2018

Terrific Service Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for More

by baumer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Jul 30, 2018 -

Autohaus on Edens responded

Thank you very much for your review! It sure does sound like your experience was exceptional. We agree Cindi and Prem are fantastic! Thank you for your business, we look forward to serving you in the future!

July 28, 2018

Best experience Jim Link, Cindi Link and Oleg Shmuilovskiy were excellent at providing the best service ever! I would definitely recommend this dealership to everyon More

by NatalieK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh, Julie Michel
Jul 30, 2018 -

Autohaus on Edens responded

Hi Natalie, Thank you very much for the review. We are happy to hear that our team has been providing the excellent service that you deserve! We value your loyalty and hope to see you again soon!

April 21, 2018

Scarlett my cars new name. I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a More

by Jackie ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sani Nassar
May 08, 2018 -

Autohaus on Edens responded

Hi Jackie - We are so happy you are enjoying Scarlett! Thank you so much for the great review. It sounds like Sani is treating you well! We appreciate your business, see you soon!

April 10, 2018

Kevin James and Ken Dunway are amazing. The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands More

by Tanisha 2178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin James
May 08, 2018 -

Autohaus on Edens responded

Hi Tanisha, We agree! Kevin and Ken are amazing! We are happy to hear that you feel welcome and in good hands! :) Thank you for your loyalty. See you soon!

April 09, 2018

Nice dealer! I went to the dealer last week and purchased a new Mercedes. Our sales person’s name is Ricky, he’s a super nice and knowledgeable gentleman he’s will More

by Eilis0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Autohaus on Edens responded

Thank you very much for the fantastic review and of course your business! We look forward to seeing you soon!

April 09, 2018

Best experience as usual Ricky and Bob consistently makes the experience simple and painless. I have gotten cars from them Since 2010. All I have to do is call and tell them w More

by LeoM1205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Autohaus on Edens responded

We are glad to hear that Ricky and Bob make the buying process as painless as possible for you. We appreciate your business & loyalty to Autohaus on Edens!

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