Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Pain free purchase. Hassle free. The salesman was great up until the time I signed the documents of purchase. Then it became difficult to get answers from him and he sounded like he The salesman was great up until the time I signed the documents of purchase. Then it became difficult to get answers from him and he sounded like he was too busy to provide aftercare. He said he would call to guide me on how to use the vehicle and never did. The car is great now. The first time I drove it the coolant level light came on and I called the salesman and he never responded. I had to demand to speak with a manager who was great and I towed the car to a local dealership. Someone had forgotten to tighten a coolant hose and the coolant was leaking out as fast as it was put in. Otherwise the overall experience was fantastic. Sheila Mohammed, MD, PhD More
Tom Lood is the best! I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, works quickly and efficiently, being respectful of my time. He makes himself available to help me in any way. I needed to "reboot" my blue tooth after a tech update on a service visit, and he walked me through the entire process, even though he was done for the day! He is always pleasant and willing to help. The best! More
Great deal and service This experience was what car buying should be all about. We had a car and price in mind and we got everything we wanted with no pressure. Kevin James, This experience was what car buying should be all about. We had a car and price in mind and we got everything we wanted with no pressure. Kevin James, thank you! More
Excellent service and easy to work with Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to work with Tom More
Terrific Service Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for when I dropped off mine car for service. I mentioned one other issue that I wanted them to check out. Rebooted my system and fixed the other issue. Texted me when the car was ready. Greeted me and pulled up my car as soon as I got there. Friendly, fast and competent!! HIGHLY recommend Prem and Cindi!!!! More
Best experience Jim Link, Cindi Link and Oleg Shmuilovskiy were excellent at providing the best service ever! I would definitely recommend this dealership to everyon Jim Link, Cindi Link and Oleg Shmuilovskiy were excellent at providing the best service ever! I would definitely recommend this dealership to everyone! My whole family been using Autohouse for many years and they always go out of their way to accommodate me. Thank you. Natalie Kaushansky. More
Scarlett my cars new name. I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a question calls me and calms me down. He says I now have a friend in Chicago and he is proof! More
Kevin James and Ken Dunway are amazing. The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands More
Nice dealer! I went to the dealer last week and purchased a new Mercedes. Our sales person’s name is Ricky, he’s a super nice and knowledgeable gentleman he’s will I went to the dealer last week and purchased a new Mercedes. Our sales person’s name is Ricky, he’s a super nice and knowledgeable gentleman he’s willing to answer all the questions that we have. Even sometimes I still have some questions regarding the car after I brought it home, he answered it so quick! thank you Ricky ! More
Best experience as usual Ricky and Bob consistently makes the experience simple and painless. I have gotten cars from them Since 2010. All I have to do is call and tell them w Ricky and Bob consistently makes the experience simple and painless. I have gotten cars from them Since 2010. All I have to do is call and tell them what I am looking for and they find it. I make the hour and a half drive just to work with them. More










