Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,167 reviews
Excellent!!! I can only rate the service at Autohaus on Eden as professional, timely and courteous. I was given a loaner practically on the spot. I did not have an I can only rate the service at Autohaus on Eden as professional, timely and courteous. I was given a loaner practically on the spot. I did not have an appointment. Therefore in two words: Excellent service!!!!!!! More
Fantastic Everyone was helpful and friendly. Work done as promised and on time. I can say everyone went the extra mile. I will tell other MB owners about the Everyone was helpful and friendly. Work done as promised and on time. I can say everyone went the extra mile. I will tell other MB owners about the service. More
Always a pleasure-- Eddie always makes getting your car serviced a seamless process. Friendly, professional and efficient. The car was ready when he promised. Pleasur Eddie always makes getting your car serviced a seamless process. Friendly, professional and efficient. The car was ready when he promised. Pleasure meeting Julie who was also friendly, professional and efficient. Great team!! More
Excellent and quick service I came in with a deflated tire and it was taken care of quickly. Everyone was helpful as always and there was a loaner vehicle available so I could g I came in with a deflated tire and it was taken care of quickly. Everyone was helpful as always and there was a loaner vehicle available so I could get on with my day. When I came back my car was cleaned and ready to go. :) More
Best service deptartmenr Ken has been my go to person st the Autohaus service department for the past few years. he is by far the best. I am turning in my Mercedes and will mi Ken has been my go to person st the Autohaus service department for the past few years. he is by far the best. I am turning in my Mercedes and will miss the top notch customer service here More
Prosfessional timely Service manager outstanding. Knowledgeable competent very helpful in accommodating my schedule. We enjoy dealing with all service people. We Service manager outstanding. Knowledgeable competent very helpful in accommodating my schedule. We enjoy dealing with all service people. We are appreciative of flexibility of service hours More
Tom Lood always comes through We are now on Mercedes #4, despite not being a family that 'prints money.' The reason we have stuck with this brand is in large part due to the trust We are now on Mercedes #4, despite not being a family that 'prints money.' The reason we have stuck with this brand is in large part due to the trust our Service Advisor Tom Lood has earned. He doesn't try to oversell us on services we don't need and finds ways to save us money time and again. His knowledge is the best I've seen (we've owned a number of other German brands over the years, so I have a basis upon which to compare). I would not hesitate to recommend Tom and his Autohaus team as I have done with a close friend and a co-worker just within the past year. He just does it right, quickly and fairly. The fact that he's an extremely nice guy doesn't hurt. More
Overall great experience. Extremely satisfied with our salesman Oleg, he was very knowledgeable and helpful. Everyone we came in contact with was very friendly and welcoming. Extremely satisfied with our salesman Oleg, he was very knowledgeable and helpful. Everyone we came in contact with was very friendly and welcoming. Great Job!! More
Great buying experience! Staff was very professional and knowledgeable. There was a small dent on the tire cover of my new G Wagon and they replaced it no questions. Easy Staff was very professional and knowledgeable. There was a small dent on the tire cover of my new G Wagon and they replaced it no questions. Easy to negotiate with and paperwork was handled very quickly! More
Great experience The car was delayed because of production issues. Ricky Pena kept in touch about the issues and made several calls on my behalf to try to prioritize t The car was delayed because of production issues. Ricky Pena kept in touch about the issues and made several calls on my behalf to try to prioritize the release. Ricky and Tony Patel helped turn the car around for sale within just a few hours of its arrival and to get additional perks from MB to compensate for the delays. Some came even after I took delivery. Great dealership and experience! More