Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,167 reviews
Routine maintenance On a normal service, mechanic found several gasket leaks on the heads and transmission. Everything fixed perfectly. I had a loaner the whole time. Gre On a normal service, mechanic found several gasket leaks on the heads and transmission. Everything fixed perfectly. I had a loaner the whole time. Great communication by service adviser Ken! More
Excellent customer service! This service experience was handled in a professional manner. Everything went smoothly. Communication process was excellent. Problem was resolved. To This service experience was handled in a professional manner. Everything went smoothly. Communication process was excellent. Problem was resolved. Tom is an outstanding service advisor. Someone else gave me the loaner car when my car was towed in but I can’t recall his name. He was terrific too! More
Fuel line leaking Great people, who do what they say! They don’t say one thing and do something else! Trusted since my 1st car from 2004 going on my 7th lease. Eddie i Great people, who do what they say! They don’t say one thing and do something else! Trusted since my 1st car from 2004 going on my 7th lease. Eddie in service is the BOMB!! More
Leased a 2018 E-Class I had an amazing experience at this dealership in leasing a 2018 E-Class. Kevin James was professional, courteous, knowledgeable, and very understandi I had an amazing experience at this dealership in leasing a 2018 E-Class. Kevin James was professional, courteous, knowledgeable, and very understanding to our car buying need. Kevin James made this car buying the best ever experience. The finance manager and the Technical expert were also extremely friendly and helpful. I would give this car buying a 5-Star experience. More
Leasing a new Car and Model Every part of this process was smooth and easy. Our Salesman Adrian made it an enjoyable experience! He helped me decide which model and financ Every part of this process was smooth and easy. Our Salesman Adrian made it an enjoyable experience! He helped me decide which model and finance plan best meet my needs. More
Excellent My experience was fast and efficient. The staff took very good care of myself and my family. A++ Rating Would most definitely refer and return My experience was fast and efficient. The staff took very good care of myself and my family. A++ Rating Would most definitely refer and return More
Pleasant experience My first visit to the service center and was happy with The experience. The car was serviced as described. No surprises. Gave a good loaner. My first visit to the service center and was happy with The experience. The car was serviced as described. No surprises. Gave a good loaner. More
Excellent service The entire team carries a friendly nature with a big smile on their faces. Love going for Auto services at Mercedes benz. I wouldn’t go any where else The entire team carries a friendly nature with a big smile on their faces. Love going for Auto services at Mercedes benz. I wouldn’t go any where else!! More
Leased renewal Ricky is truly an exceptional guy; very knowledgeable, respectful and professional. This is my second time that I have gone back to him as my lease wa Ricky is truly an exceptional guy; very knowledgeable, respectful and professional. This is my second time that I have gone back to him as my lease was coming up for renewal. I have been very impressed and satisfied with my experience of dealing with him and everyone else in sales at Autohaus. Thanks More
Tom Lood is wonderful I love going to Autohaus on Edens. Tom Lood is the best..goes beyond the call of duty always. The service experience from him is always A1. Extremely I love going to Autohaus on Edens. Tom Lood is the best..goes beyond the call of duty always. The service experience from him is always A1. Extremely competent, personable, and easy to work with. I enjoy being at Autohaus while my Mercedes is serviced. Nice facilities and very comfortable! More