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Autohaus on Edens

Northbrook, IL

4.7
3,167 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,167 reviews

January 30, 2019

Service Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him a More

by mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Autohaus on Edens responded

Thank you for sharing your experience with Ken Dunaway. We appreciate your business!

January 30, 2019

Service. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. More

by JRUEGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
Feb 13, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience! We appreciate your feedback and business!

January 29, 2019

Eddie is always most accommodating and helpful - the BEST! T Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go a More

by HOEGER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Autohaus on Edens responded

Thank you for your loyalty! Your dedication to our dealer is greatly appreciated. We are happy to hear that Eddie takes great care of you and that you feel like family! We hope to see you again soon!

January 29, 2019

The only reason I'd buy another Benz This service center is top notch. The customer service they've provided every single time I've been there is exceptional. The mechanics turned the l More

by MARIUSZM-C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to share your thoughts! We are very happy to hear that we were able to take care of your vehicle and get it running right. Thank you for your business and we look forward to serving you for years to come!

January 29, 2019

Kevin James was spectular!!! Kevin James/ Don Storm were my sales guys. I Purchased a new AMG, They were on it! Good deal for both of us, complete without issue or delay. Accommod More

by DMS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Storm, Kevin James
Feb 13, 2019 -

Autohaus on Edens responded

Thank you very much for sharing your experience with Kevin, Don, and Cindi. We truly appreciate your business and look forward to serving you for years to come!

January 29, 2019

Precise Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars throug More

by EDANTE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Autohaus on Edens responded

We are very happy to hear that Ken takes exceptional care of you. Thank you very much for your patronage!

January 28, 2019

Service 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! More

by JCO2481
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience. We apologize if your car was not washed. The only reason a car would not be washed would be due to the weather. Please feel free to stop by and we will get your car washed for you! Thank you for your business!

January 26, 2019

Excellent sales delivery process! I was working with several M-B dealerships across the state trying to find what we wanted and the right price. Michael did an excellent job working w More

by COOPER_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Youkhana, Mike Mesic, Michael Perez
Jan 29, 2019 -

Autohaus on Edens responded

Thank you very much for providing your feedback! We are very humbled to hear that you chose our dealer! It is great to hear that Michael was able to take care of you and provide the quality service you deserve. Thank you for your patronage!

January 26, 2019

Autohaus review This was our second time dealing with this dealership. Very pleasant and accommodating. Ricky Pena was great! Dealership aims to please. Did deal More

by ROSALIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoegler
Jan 28, 2019 -

Autohaus on Edens responded

Hi Rosalind, Thank you very much for taking time to share your experience! Thank you for your business!

January 24, 2019

Ernie Bonilla was great! He was polite, prompt and communicated with me in real time throughout the entire length of service which was about one week. The mechanic also ident More

by akomlenac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Michel, Ernie Bonilla
Jan 25, 2019 -

Autohaus on Edens responded

Hi Andjelko, Thank you for providing feedback on your last visit with Ernie! We are happy to hear that your experience was top notch. Thank you for your business!

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