Autohaus on Edens

Good customer service too much money for service Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not availa Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not available anywhere else because of the sophisticated cars . More

Very professional The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! More

Routine maintenance As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advis As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advisor told me to text him before I came to pick up my car and they would pull it up front and warm it up before I arrived. When I got there, it was warm and toasty and even my seats had been warmed. More

Awesome From the time you step inside everyone welcomes you they make you feel like home. The sale Oleg Shmuylovskiy very helpful listen to my needs and mad From the time you step inside everyone welcomes you they make you feel like home. The sale Oleg Shmuylovskiy very helpful listen to my needs and made it happen. Thank you very happy and definitely will visit again for my next MB More

Fast and Easy Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very co Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very courteous -- delicious coffee and snacks in the waiting area too! More

Promt communication. Very helpful Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and talk to the person More

Well Run Operation I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next m I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next morning (8:30 am) and get me a loaner. Upon arriving, service manager explained it may take a few days to find issue. No problem as I had a brand new 300 sedan to tool around in. I received a call early afternoon on Monday and picked up the car. Repairs were under warranty (always a blessing) and away we went! More

Excellent customer Service While I was a little frustrated with the last service call, the team headed by Ernie Bonilla really made up for it this round. It’s really nice to k While I was a little frustrated with the last service call, the team headed by Ernie Bonilla really made up for it this round. It’s really nice to know when your voice is heard and responded to in a positive manner. I never like leaving bad reviews, so this review gives me joy to write. More

Outstanding Dealer Supurb Service, Fair Trade In Value, Exceptional Salesperson. Lori Anderson helped me when I was hit by another driver (totally the fault of the othe Supurb Service, Fair Trade In Value, Exceptional Salesperson. Lori Anderson helped me when I was hit by another driver (totally the fault of the other driver) and kept in touch. I remembered how she went over and above and made sure she was the salesperson when I returned to buy my 2019 model. More

EXCELLENT JOB FOR QUICK NEGOTIATION OVER PHONE. THERE'S NO ANY HARDSHIP TO NEGOTIATE TERM OF LEASE. WHEN I SUGGESTED MY COUNTER OFFER, THEY DID THEIR BEST TO MATCH. FINALLY I SATISFIED THEIR OFFER THERE'S NO ANY HARDSHIP TO NEGOTIATE TERM OF LEASE. WHEN I SUGGESTED MY COUNTER OFFER, THEY DID THEIR BEST TO MATCH. FINALLY I SATISFIED THEIR OFFER. More