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Autohaus on Edens

Northbrook, IL

4.7
3,170 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,170 reviews

February 11, 2019

The Best dealership around Everyone at Autohaus is very helpful and care about their clients.They treat everyone like it was there own parents.I would never have any other deale More

by GLENN.AGREST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Feb 12, 2019 -

Autohaus on Edens responded

Hi Glenn, Thank you for your 5-Star review. We are happy to see that Eddie, Cindi, and Julie took great care of you! Thank you for your business!

February 11, 2019

Always a great experience! Autohaus provides the type of personal experience and care that one should expect from a Mercedes dealership. Unlike some other service centers, if t More

by ChicagoDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

We appreciate your 5-star review! We are happy to hear that we were able to resolve your issue. Thank you for your business and we hope to see you soon!

February 11, 2019

Excellent in all respects as usual. Every step of the process was easy and made me feel welcomed and recognized as a valued customer. Ken listened to my needs and made appropriate recom More

by JNSPANGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Jeff, Thank you for providing your feedback. We are glad to see that Ken gave you the care you deserve! Thank you for your business!

February 10, 2019

Service Experience My car made a screeching noise when reversing while braking, so I scheduled an appointment and took it in. Tom was very kind, and the service was comp More

by JUSTINKWON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Justin, Thank you for your great review, We are happy to hear that Tom communicated with you and got your vehicle back in a timely fashion. Thank you for your patronage!

February 08, 2019

Excellent! Tom was incredibly friendly and efficient - amazing service and i would happily recommend Nothing was an issue and I really enjoyed the experience. More

by BRADVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience with Tom. We appreciate your feedback and business!

February 08, 2019

Excellent service Ken always provides outstanding service by thoroughly discussing options and making solid recommendations. Very good at communicating timing and what More

by LICASG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for sharing your experience with Ken! We are happy to hear that he is providing great customer service. Thank you for your patronage!

February 08, 2019

Great Experience! From the first moment I walked into this dealership I felt comfortable and appreciated as a prospective client. Everyone has been friendly and my sal More

by LINDAGOLDSTEIN38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Feb 12, 2019 -

Autohaus on Edens responded

Hi Linda, We are happy to hear that you love your new car and had a great experience! We look forward to seeing you again soon. Thank you for your patronage.

February 08, 2019

Great Service Brought my car in for service and Prem my service manager was fantastic - professional, very thorough and accommodating. Would highly recommend ser More

by ALANBRO85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Hello, Thank you very much for taking the time to review our dealer! We are happy to hear that Prem is providing the experience that you deserve. Thank you for your business!

February 08, 2019

Autohaus Service Rocks! I’ve been an Autohaus customer for years. After a few years of subpar service they have come roaring back. Great service. Great communication. Helpful More

by MRAFAYKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to review our dealer! We are glad to see that Eddie is providing the customer service that you deserve. Thank you for your business!

February 08, 2019

Service Eddie, is the reason my wife and I keep coming back and when we are ready to buy another Mercedes we would buy it from Autohaus. More

by MIKECSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Mike, We are ecstatic to hear that Eddie has had a profound impact! We look forward to serving you for years to come!

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