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Autohaus on Edens

Northbrook, IL

4.7
3,171 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,171 reviews

February 25, 2019

Annual inspection and a software recall For a person with a very busy schedule I got all the support from the customer service; loan a dealer car for the duration of the check up. Very smoot More

by RADU.GHINEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 25, 2019 -

Autohaus on Edens responded

We appreciate your 5-star review. Thank you for your business!

February 25, 2019

Service A I was happy that the service was completed quickly. I appreciated that coffee and bagels were available for me since I was at the dealership in the m More

by MGARTNER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Riley
Feb 25, 2019 -

Autohaus on Edens responded

We appreciate your feedback and are happy to hear that you enjoyed the coffee and bagels! Thank you for your business!

February 25, 2019

Windhsield, brakes and coolant! - A+++ Friendly, knowledgeable and helpful! This dealership is always helpful and goes above and beyond. Ken in particular is great. Good team, good servi More

by JEFFGASKILL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Autohaus on Edens responded

Hi Jeff, We are happy to see that Ken took great care of you. Thank for your business!

February 25, 2019

Great Service Day! All services done on time, courteous personnel, nice waiting facility. We have been your customers for over 36 years and many vehicles bought. Just en More

by NANCYDUKIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Mike Mesic, Prem Parikh, Julie Michel, Ivo Vasilj
Feb 26, 2019 -

Autohaus on Edens responded

Hi Nancy, Thank you very much for your 36 years of loyalty. it is an honor to have you as a client. We truly value your business!

February 25, 2019

Professional and helpful Tom Lood continuously provides us professional and highy quality service, which we are always thankful for. We want someone knowledgeable, profession More

by GOGGYMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tom continues to provide great care of you. We appreciate your patronage!

February 22, 2019

The greatest service I have leased 4 cars previously and I can honestly say hands down say this was the best experience! Ricky and Autohaus have a lifetime client. More

by REDAUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Autohaus on Edens responded

Thank you for your loyalty. Thank you for your business. We look forward to serving you for years to come!

February 22, 2019

Perfect experience at the dealership Oleg was great as was the entire staff. There was no push like typically car salespeople to make us do anything. We were beyond comfortable and the More

by STRAUSSFAMILYLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mesic, Mark Hoegler
Feb 25, 2019 -

Autohaus on Edens responded

We appreciate your 5-star review. Thank you for your business! We are very happy to see that you were well taken care of!

February 21, 2019

Efficient and helpful Ricky was very professional, patient and helpful. This was integral to our decision to stay with Mercedes when our lease matured. Ricky was also compe More

by CARRIE.OKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Hi Carrie, Thank you for the 5-Star review. We are glad to hear that Ricky took great care of you. We appreciate your business!

February 20, 2019

Excellent service Eddie Garcia provides great service when I bring my vehicle in for maintenance. He is the main reason I stay at Autohaus for service on my Mercedes. More

by BOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Hi Bob, Thank you for the 5-Star review. We are glad to hear that Eddie took great care of you. We appreciate your business!

February 20, 2019

Great Service Every Time! This is the best service department and I wouldn't consider bringing my car anywhere else. Eddie and the team are friendly and professional. It is the More

by Magda H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Feb 26, 2019 -

Autohaus on Edens responded

Hi Magda, Thank you for the 5-Star review. We are glad to hear that Julie, Cindi, and Eddie took great care of you. We appreciate your business!

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