Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Friendly and courteous service Nick, our sales person, was a very good listener in attending to the model and features that we wanted on the car. He gave us pricing and allowed us t Nick, our sales person, was a very good listener in attending to the model and features that we wanted on the car. He gave us pricing and allowed us to discuss the numbers privately, no high pressure, hate that! We got to the dealer a little late, but he was able to deliver our car to us that evening. I appreciate the service and care I received by our sales person, Nick, and all of the employees involved in the sale. More
New Car Purchase Great experience, no pressure, very attentive. Very fair. I process was very efficient and I did not feel pressured. Nick worked hard to get me the Great experience, no pressure, very attentive. Very fair. I process was very efficient and I did not feel pressured. Nick worked hard to get me the exact car I was looking for. More
Outstanding Service Department, for many years! Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many questions about understanding controls and options, putting on new 4Matic emblem which had come off in Polar Vortex, etc. The greeters, the car wash staff, and just everyone - they are all just wonderful! I wasn’t feeling well, and they all helped me so greatly to take care of the car, that it was truly heartwarming to me, and greatly appreciated, beyond expression. I will be bringing in the SL500 very soon, also, as I have had so much work done on that car, also, and will be trying to stay current with maintenance. Thank you so very, very much for everything, and best wishes to all. More
"Always get great experience when working with To Lood" I have always been treated exceptionally well at the dealership. Tom Lood is truthful, kind and very professional.. I truly recommend working with To I have always been treated exceptionally well at the dealership. Tom Lood is truthful, kind and very professional.. I truly recommend working with Tom Lood. More
Honest Tom gave clear recommendations without ambiguity. The Recommendations from Tom Lood felt honest and genuine. Sent pictures of the issues to correspon Tom gave clear recommendations without ambiguity. The Recommendations from Tom Lood felt honest and genuine. Sent pictures of the issues to correspond the issues. Highly recommended. More
Excellent service Great communication and attentive staff. I’ve been very pleased with the service department. They are a great team and make the customer feel well t Great communication and attentive staff. I’ve been very pleased with the service department. They are a great team and make the customer feel well taken care of. More
Great Fast, efficient, friendly service from Tony. Just a great experience all around. Everything was prepared and processed quickly. Finance was also qu Fast, efficient, friendly service from Tony. Just a great experience all around. Everything was prepared and processed quickly. Finance was also quick, efficient, and friendly. It was positive car buying experience. More
Great experience with superior service Simplified process with no nonsense sales associate Kevin James. Treated well and w/respect from start to finish. Would highly recommend Kevin and th Simplified process with no nonsense sales associate Kevin James. Treated well and w/respect from start to finish. Would highly recommend Kevin and this dealership. More
Superior Service Communication was very transparent and prompt. Provided very generous offer on my trade in and purchase of the new vehicle. The overall process was en Communication was very transparent and prompt. Provided very generous offer on my trade in and purchase of the new vehicle. The overall process was enjoyable and they made it easy for me to do business with them. I will continue to be a loyal customer for my service and purchase needs. More
Very helpful Helpful and knowledgeable service department. I would highly recommend autohaus to anybody that owns a Mercedes Benz vehicle. Prem Parikh is great to Helpful and knowledgeable service department. I would highly recommend autohaus to anybody that owns a Mercedes Benz vehicle. Prem Parikh is great to deal with. More