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Autohaus on Edens
Northbrook, IL
3,171 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,171 reviews
March 09, 2019
Too long a wait Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local mechanic put it in place free of charge and recommended to come to him going forward and not waste my time. Extremely dissapointed in mercedes benz quality and also dealer support in fixing quality issues. High time mercedes Benz start improvimg quality and owe up when quality is bad. More
by RAYBAPPADITYA
Verified CustomerEmployees Worked With
March 09, 2019
The best service They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied More
by jackreagans
March 09, 2019
Tom is excellent. Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed. They made it easy. Thanks! More
by STACY10
Employees Worked With
March 06, 2019
2019 C Class Purchase Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me by knowledgeable person, just can't remember her name. Lori Anderson was great! More
by BBIRKAN
Employees Worked With
Lori Anderson, Mary Costello
March 05, 2019
Periodic service I met Tom Loor when I brought my car for service. Tom Loor is very professional, kind, and honest He was in contact with me during the service. eve I met Tom Loor when I brought my car for service. Tom Loor is very professional, kind, and honest He was in contact with me during the service. even though at the service they found a serious problem Tom Loor managed to transfer to warranty saved me a lot of money. he is genuine in every aspect, I honestly recommend working with Tom Loor Yuda Levy More
by levyyuda
Employees Worked With
March 05, 2019
Excellent honest service This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and servi This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and service appraisal. Ask for ‘Ken’. In my opinion, he’s the best in the business. I’m a firm believer that it’s the after sales service that would make you buy a car and Autohaus is the epitome of this narrative. More
by NZRICHBROWN
Employees Worked With
March 05, 2019
Professional and timely service From the appointment to the completion of requested service A, everything was satisfactory and reasonable as usual. Prem Parikh is always knowledgeabl From the appointment to the completion of requested service A, everything was satisfactory and reasonable as usual. Prem Parikh is always knowledgeable, kind, and trustworthy. More
by IN-CHANG
Employees Worked With
Prem Parikh
March 05, 2019
They never fail Somehow theyr never fail serving you and keep you mobile no matter what. Came in for a lightbulb replacement, got a brand new car to drive home (seved Somehow theyr never fail serving you and keep you mobile no matter what. Came in for a lightbulb replacement, got a brand new car to drive home (seved me the time waiting on the repair) and could pick my car up next day, washed and cleaned up. Total bill $ 60,- ! Amazing ! More
by Bert.tevel
Employees Worked With
Prem Parikh
March 04, 2019
Leasing a car Great experience, very helpful. Adrian answered all my questions and I’m very happy with the service and vehicle that I have purchased. Highly recomme Great experience, very helpful. Adrian answered all my questions and I’m very happy with the service and vehicle that I have purchased. Highly recommended. More
by DONKO612
Employees Worked With
Mike Mesic, Adrian Botis
March 04, 2019
Easy to set up the appointment and service was great! Easy to set up the appointment and service was great. Only thing I would like to change is the waiting area. It is too small and the TV is loud. It Easy to set up the appointment and service was great. Only thing I would like to change is the waiting area. It is too small and the TV is loud. It is very distracting. More
by MKENNY30
Employees Worked With
Prem Parikh
