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Autohaus on Edens

Northbrook, IL

4.7
3,171 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,171 reviews

March 11, 2019

Scheduled service Eddie has always been very helpful. He continually provides timely updates and I never get the sense he is trying to "sell" me services. He is able More

by ROB.SCHULDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Autohaus on Edens responded

Hi Rob, Thank you for the 5-Star review. We are glad to hear your experience with Eddie Garcia was exceptional! We appreciate your business and look forward to seeing you again soon!

March 11, 2019

Excellent service by Ken Dunaway Ken Dunaway provides the excellent service that all dealerships should strive for. I always feel confident that my vehicles will be serviced correctl More

by CWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Ken Dunaway continues to take excellent care of you. We appreciate your patronage!

March 11, 2019

Service I brought in my C 300 for alignment and everything was taken care of very professionally and perfectly. I was very satisfied and would definitely reco More

by ZAHIDRANDHAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Ken Dunaway and Ricky Pena was exceptional! We appreciate your business and look forward to seeing you again soon!

March 11, 2019

Service A 2018 Mercedes S430 Tom Lood is a great help whenever I bring my car in. He is friendly, informative, and gives regular updates. I enjoy working with him More

by JMCBRIDE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

March 11, 2019

I can help you I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one More

by RHORWITCH
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Youkhana, Julie Michel
Mar 13, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with our team was exceptional! Your wonderful compliments will be passed onto our service department. We appreciate your business and look forward to seeing you again soon!

March 11, 2019

Didn’t even start working on my car until the next day Made appointment weeks in advance, brought car in at 9:15 am, heard nothing until after 5:00 pm, was told they hadn’t looked at my car yet. More

by GERALD F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Lood
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2019

Service A I always feel I am a valued customer when I bring my car to Autohaus for service. Tom Lood always makes time for me and his customer service is outs More

by Jillz_59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Autohaus on Edens responded

Hi Jill, Thank you for the 5-Star review. We are glad to hear that Tom Lood and Cindi Link continue to take great care of you. We appreciate your patronage!

March 11, 2019

Painless service Was offered a loaner even though I did not have an appointment. As a result, I was not in any hurry to get the work done. Car was returned very clea More

by LYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Mar 13, 2019 -

Autohaus on Edens responded

Hi Lynne, Thank you taking the time to review our dealer. We are glad to hear that Tom Lood, Cindi Link and Julie Michel took great care of you. We appreciate your patronage!

March 11, 2019

It was great! Tom was very accommodating in setting up the appointment and everyone was efficient and friendly. I would recommend the prepaid service option. It m More

by debbieackerman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Autohaus on Edens responded

Hi Debbie, Thank you for the 5-Star review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

March 09, 2019

Car Purchase Recently bought an AMG E53 working directly with Don Storm. I did this over the internet and received a fair deal both on the purchase price as well More

by EDBUZZY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Storm, Nahrain Abraham, Mike Mesic
Mar 11, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Don Storm, Nahrain Abraham and Mike Mesic took great care of you. It is always great to hear about an exceptional experience. We appreciate your patronage!

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