Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Service I was very impressed with the service and professionalism with Autohaus. My sales associate Tony was helpful and willing to find the right car to suit I was very impressed with the service and professionalism with Autohaus. My sales associate Tony was helpful and willing to find the right car to suit me. I knew which car I wanted when coming in but he helped me get it and out of the lot with my new car in a timely and thoughtful manner. Amanda was instrumental in educating me on the Mercedes Me app and all the bells and whistles on my new car. I highly recommend this dealership. More
Excellent customer experience The total buying process was super easy. I had a very knowledgeable and personable sales person. No pressure buying experience. The manager was person The total buying process was super easy. I had a very knowledgeable and personable sales person. No pressure buying experience. The manager was personable and very helpful in the overall experience. I customized my purchase and the pick up experience was painless and quick!!! The quickest and most efficient I have experienced in 20+ years. More
Excellent service as always I drove like an hour but was worth it. Tom Lood Always take care of us with excellent costume service, if you need to take you car for service ask fo I drove like an hour but was worth it. Tom Lood Always take care of us with excellent costume service, if you need to take you car for service ask for him. Thanks Tom More
Have to go back Open water bottles left in my car, not mine. Garbage! They did not reset my service reminder on my car. I was told to come back because it needs a u Open water bottles left in my car, not mine. Garbage! They did not reset my service reminder on my car. I was told to come back because it needs a update, but why didn’t they do that when they had my car all day. More
Excellent service experience I came to Autohaus because Ken Dunaway, one of the assistant service managers, was recommended to me. He listened and understood my unique mechanical I came to Autohaus because Ken Dunaway, one of the assistant service managers, was recommended to me. He listened and understood my unique mechanical issue. He related it accurately to his AMG tech and the issue was found and fixed in one visit. He worked with me verifying which service items to perform at this time. He called and updated me. Car was done on time and was spotless. 5 stars. More
Excellent in every way Support caring personal attention by Service department in the past 19 Years that my family has been buying cars at dealership! Would not purchase ca Support caring personal attention by Service department in the past 19 Years that my family has been buying cars at dealership! Would not purchase cars any where but here. More
Very professional, very nice and understanding. Cindi Link has always stood out as a friendly, competent and professional employee from start to finish, always with a smile and willing to help. Cindi Link has always stood out as a friendly, competent and professional employee from start to finish, always with a smile and willing to help. More
Great Experience purchasing a new vehicle. Phillip was very professional, helping me choose the wright vehicle. He was explaining all the steps trough the process . N purchasing a new vehicle. Phillip was very professional, helping me choose the wright vehicle. He was explaining all the steps trough the process . No hassle negotiating the price. He delivered as promised. More
Fabulous experience! From the moment we stepped into Autohaus we knew that we chose the right dealership. This is our first Mercedes and we had so many questions. We worke From the moment we stepped into Autohaus we knew that we chose the right dealership. This is our first Mercedes and we had so many questions. We worked with Tony Patel and he was terrific. He asked us a number of question to determine our needs and wants...and most importantly he listened to our answers. He very patiently answered all our questions and addressed our concerns. He approach was professional and casual. We were very comfortable and at ease working with Tony. The Finance guy, I believe his name was Mike, is the most pleasant finance guy we have had the pleasure of working with. Young and freindly and funny. With all the papers that needed to be signed and reviewed, he went through them quickly and efficiently. The Product Specialist Nahrain is a gem! She gave us the 'tour' of our new car and she was brilliant. She started at one end and moved through the vehicle showing and explaining to us all the new technology and how we use it. She hit just about every question that we had. She was uber friendly and joy to work with. We have nothing but wonderful things to say about Autohaus. Great experience. More
Car repair I would rate my experience with Tom Lood exceptional. He advocated on my behalf with some expensive repairs and I could not be happier with the resul I would rate my experience with Tom Lood exceptional. He advocated on my behalf with some expensive repairs and I could not be happier with the results. I have full confidence in the service department at Autohaus on Edens. More