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Autohaus on Edens

Northbrook, IL

4.7
3,172 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,172 reviews

May 11, 2019

great service again at Autohaus As always, Ken Dunaway did an excellent job as the service liaison for me at Autohaus. He kept me up to date on what was happening and when things wo More

by RSDrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Ken continues to take great care of you. We appreciate your patronage!

May 09, 2019

Perfect service from Eddie per usual I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectivel More

by THOMASEONEILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Autohaus on Edens responded

Hi Thomas, Thank you for the 5-Star review. We are glad to hear your experience with Eddie was exceptional! We appreciate your business and look forward to seeing you again soon!

May 07, 2019

Great experience purchasing my dream car! I found my 2016 Porsche Macan S after searching for a long time and all over the country. I found the car close to home and I couldn't be happier. Adr More

by MACANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mesic, Adrian Botis
May 14, 2019 -

Autohaus on Edens responded

Thank you for taking the time to provide your feedback! We are happy to hear that Adrian was considerate of your time. We thank you for your patronage!

May 06, 2019

Fabulous experience, start to finish! From the very first outreach Autohaus was excellent! Detailed response, very competitive pricing with no haggling, positive attitude from everyone - More

by DBS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosengarden , Lori Anderson, Mike Mesic
May 06, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that our team took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

May 06, 2019

Enjoyable It was a pleasure to work with Michael Korey beginning with my telephone conversation with him a few days before visiting Autohaus to driving home in More

by Jan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mesic, Michael Koury
May 08, 2019 -

Autohaus on Edens responded

Hi Jan, Thank you for the 5-Star review. We are glad to hear that Michael Koury and Mike Mesic took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

May 04, 2019

Prem is awsome your service and crew of staff are great. On time , great repairs, great service, prompt, courteous, I'll be back as soon as possible, looking forward More

by ECAULFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
May 06, 2019 -

Autohaus on Edens responded

Hi Ed, Thank you for the 5-Star review. We are glad to hear your experience with our team was exceptional! We appreciate your business and look forward to seeing you again soon!

May 03, 2019

MB purchase experience in Autohaus We truly had good experience with Tony Patel. Tony is very knowledgeable and pleasant to work with. He was willing to answer our questions/emails and More

by JITHU76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Patel
May 03, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience. We appreciate your feedback and will use it to improve! We are happy to hear our service team was accommodating. Thank you for your patronage. We hope to see you again soon!

May 03, 2019

Not impressed with service experience A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was bro More

by JULIEKREITER
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Dunaway
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Riley
May 30, 2019 -

Autohaus on Edens responded

Hi Julie, Thank you for taking the time to share your experience. We truly apologize for any inconvenience caused. Please feel free to reach out to our Client Experience Manager Kevin Crokin to discuss your issues further. Thank you for your patronage, we look forward to hearing from you.

May 01, 2019

not a first time nice service ,car was presented in easy comprehensive way price color fair trade value Philip was with us all the way till finance and future s More

by VZEMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Gagerman
May 03, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Philip and our team took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

May 01, 2019

My E-350 Great experience with Tom Lood at Autohaus on Edens as always! Tom is my personal guy to to for service visits. He is a pleasure to deal with and co More

by CEJI529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Autohaus on Edens responded

Hi Chuck, Thank you for the 5-Star review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

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