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Autohaus on Edens
Northbrook, IL
3,172 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,172 reviews
June 20, 2019
A service I have never been charged for a loaner car in 35 years as a MB customer but was during this visit. Not happy this time I have never been charged for a loaner car in 35 years as a MB customer but was during this visit. Not happy this time More
by bsaliba
Verified CustomerEmployees Worked With
The female service reps are excellent and very helpful, Prem Parikh
June 19, 2019
Excellent service and information from the sales team. I was impressed with the knowledge and approach of your sales team. Oleg Shmuylovskiy was extremely helpful and I look forward to working with him on I was impressed with the knowledge and approach of your sales team. Oleg Shmuylovskiy was extremely helpful and I look forward to working with him on my future MB purchases. More
by ERIC.HAYES
June 18, 2019
Broken Shift Stalk Thank you Prem, Jim and the entire team for another exceptional experience! I am grateful for how you handled this, and thank you for a great experie Thank you Prem, Jim and the entire team for another exceptional experience! I am grateful for how you handled this, and thank you for a great experience More
by WEIL.JOSH
June 18, 2019
initially had difficulty Initially I had difficulty getting taken care of : run flat tire blow out Then EDDIE took over - I was immediately scheduled with a loaner. The next Initially I had difficulty getting taken care of : run flat tire blow out Then EDDIE took over - I was immediately scheduled with a loaner. The next day there was difficulty w/ "tire insurance" - again Eddie took the ball, ran with it and scored the touchdown!! More
by DAVID
Employees Worked With
June 18, 2019
Excellent service all around I had a wonderful experience with my service at Autohaus. Tom Lood was especially helpful. My car was acting perfectly after my service and was clean I had a wonderful experience with my service at Autohaus. Tom Lood was especially helpful. My car was acting perfectly after my service and was clean inside and out. More
by RAYMONDGLENVIEW
Employees Worked With
June 17, 2019
Always great with Ken. Autohaus Service is always professional, on time and quality products. No complaints. Ken is the best!! He is professional, courteous, knowledgable Autohaus Service is always professional, on time and quality products. No complaints. Ken is the best!! He is professional, courteous, knowledgable and nothing is too difficult. More
by CAROLEBKMN
Employees Worked With
June 17, 2019
Worth service ever!!! I purchased a car from Edens and serviced it there. Couple days ago I stopped by for over $500 service which included oil change, tire rotation and so I purchased a car from Edens and serviced it there. Couple days ago I stopped by for over $500 service which included oil change, tire rotation and something else, and just 15 minutes after leaving I had red light notice on dashboard that I have to check my tires because there is wrong air pressure. The car was driving not as smooth as before service. I had to waste my time and go to firestone so they can fix $500 Mercedes service work. More
by NVAVRISH
June 17, 2019
Excellent service and professional care. Tom is great to work with and Julie takes wonderful care of you from the minute you drive in. I would highly recommend Autohaus to all my friends and Tom is great to work with and Julie takes wonderful care of you from the minute you drive in. I would highly recommend Autohaus to all my friends and family. More
by KK
June 14, 2019
Great experience Nick Mandates was great, made the whole experience very smooth and the transition Tom new car a breeze. Hope to work with him on all my future cars. Nick Mandates was great, made the whole experience very smooth and the transition Tom new car a breeze. Hope to work with him on all my future cars. Ken Dunaway in service is the best, called me about the tinting of my new car's Windows, didn't even have to go in. Mike Mesic in finance also made a usually painful process be swift and super efficient. More
by DJAIMOVICH
June 14, 2019
Multiple maintenance items Ken Dunaway is the reason I am still at Autohaus. He is friendly, trustworthy and transparent with what is necessary. As long as he is there I will Ken Dunaway is the reason I am still at Autohaus. He is friendly, trustworthy and transparent with what is necessary. As long as he is there I will buy more cars in the future. More
by BRAD.BERKE
Employees Worked With
Other Employees :
Welinton, Cindy and Julie are alway friendly and helpful when Ken is not around., Prem Parikh, Julie Michel
