Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus on Edens
Northbrook, IL
3,172 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,172 reviews
June 26, 2019
Service B - Peter provided great service with the availability for a Loaner as well as accommodating my request for the service to be completed by mid afternoon Peter provided great service with the availability for a Loaner as well as accommodating my request for the service to be completed by mid afternoon if possible.. More
by CHRIS.SERBIN
Verified CustomerEmployees Worked With
Peter Benyamin
June 26, 2019
great job. done as promised. Center is clean. Staff is very helpful and polite. All my concerns were addressed. Tony Patel was very informative and helpful in showing me the 2 Center is clean. Staff is very helpful and polite. All my concerns were addressed. Tony Patel was very informative and helpful in showing me the 2020 SUV model while my car was being serviced. More
by JMARSHALLMD
Employees Worked With
Tony Patel
June 26, 2019
First Class We have a 25 year relationship with Autohaus based on personal attentiveness and service based on truly understanding our needs and desires and going We have a 25 year relationship with Autohaus based on personal attentiveness and service based on truly understanding our needs and desires and going out of the way to be responsive. Oleg is a veteran professional; available, knowledgeable and ensures we are truly informed. Orientation to the car and connecting iPhone to car system by a different staff member was incomplete. Oleg responded by phone and was helpful. More
by JVINER0
Employees Worked With
June 25, 2019
Service Overall, the service was excellent. I did need a pick-up from work to come get my car. I was not informed that Lyft was the new method of pick-up. Overall, the service was excellent. I did need a pick-up from work to come get my car. I was not informed that Lyft was the new method of pick-up. It took too long and I would have made some other arrangement. More
by esmf
Employees Worked With
June 25, 2019
Great MB CST and Service Centre Ken Dunaway is quick, responsive with any issues my GL has and quickly solves them. Love the loaner car programme here- always the same model as your Ken Dunaway is quick, responsive with any issues my GL has and quickly solves them. Love the loaner car programme here- always the same model as your own. Won’t go anywhere else. Thanks guys! More
by Ash
June 25, 2019
High level of service attention and quality Tom did a great job of committing the issues and time frame and was easy to work with. Weee very satisfied with the work and communication. Tom did a great job of committing the issues and time frame and was easy to work with. Weee very satisfied with the work and communication. More
by Eek
Employees Worked With
June 25, 2019
Great Experience Appointment was on time. Loaner was great. Car ready at time I requested. I am very happy with everything. That says it all. Thank you. Appointment was on time. Loaner was great. Car ready at time I requested. I am very happy with everything. That says it all. Thank you. More
by KATHY33
Employees Worked With
June 25, 2019
Eddie Garcia is awesome As always Eddie managed a part delivery and installation with efficiency, ease and gracious customer service. It is pleasure working with him and the As always Eddie managed a part delivery and installation with efficiency, ease and gracious customer service. It is pleasure working with him and the reason that I am a delighted customer. More
by THOMASEONEILL
Employees Worked With
June 25, 2019
Dependable Knowledgable, helpful and delightful staff to work with. Very dependable and trustworthy. Eddie Garcia is the best. Has kept my Benz running for years Knowledgable, helpful and delightful staff to work with. Very dependable and trustworthy. Eddie Garcia is the best. Has kept my Benz running for years! Thanks! More
by TERRIECARL
Employees Worked With
June 25, 2019
70000 service I always have great experiences with the service department at Autohaus. Ken was on vacation and Prem was great. The tech was very thorough. They h I always have great experiences with the service department at Autohaus. Ken was on vacation and Prem was great. The tech was very thorough. They had to fix a leak that they had tried to repair a couple of months earlier, though. More
by HAVENIL
