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Autohaus on Edens

Northbrook, IL

4.7
3,172 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,172 reviews

July 09, 2019

Great service from friendly and accommodating folks. Jim Riley could not have been more helpful. Work was done on time, as promised. To the extent that having my c More

by NAMEYER77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy, James Riley
Jul 30, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Jim Riley was exceptional! We appreciate your business and look forward to seeing you again soon!

July 09, 2019

Very good, friendly, prompt service for unscheduled repair Service writer was very nice and got me in and out with a new hood ornament. The old one had broken off, hit by my son's basketball. More

by JV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Benyamin
Jul 30, 2019 -

Autohaus on Edens responded

Thank you for the your review. Please let us know what we can do to make it 5! We appreciate your business.

July 09, 2019

Great Start But Went South Took my E63 AMG in for regular service. Two tires replaced under warranty contract. Great service from Ken Dunaway. Car was also detailed. Got home More

by TKT TO RYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2019

Recall Notice Tom Lood always makes my service visits efficient and pleasant. He is friendly, knowledgeable, and makes sure things are taken care of in a timely man More

by DEB W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Autohaus on Edens responded

Hi Deb, Thank you for the 5-Star review. We are glad to hear that Tom Lood continues to take great care of you. We appreciate your patronage!

July 05, 2019

Quick fix They fixed the problem quickly and thoroughly and had my beautiful Mercedes cleaned and back to me in one day,top notch Dealer,I’ll be doing business More

by jackreagans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Prem Parikh, Julie Michel, Kevin Crokin, James Riley, Peter Benyamin
Jul 11, 2019 -

Autohaus on Edens responded

Hi Jack, Thank you for the 5-Star review. We are glad to hear your experience with our dealer was exceptional! We appreciate your business and look forward to seeing you again soon!

July 04, 2019

Great service, good deal and amazing people to work with. This was one of the best purchasing experiences ever. Just the SUV my wife wanted! We worked with Ricky in sales and Nahrain on the product specialty More

by JGUERR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nahrain Abraham, Mark Hoegler
Jul 11, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Ricky and Nahrain took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

July 02, 2019

smooth everything went as planned our sales person Alex was informed and took care of every detail I would highly recommend Autohaus to my friends The car was delivered on time no iss More

by JGKOVARSKY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Youkhana, Mike Mesic, Mark Hoegler, Alex George
Jul 11, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Alex took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

July 02, 2019

Great Service Michael Koury was a pleasure to deal with. The process was easy, fair and he went out of his way to make me happy. Also, Amanda was great in showing More

by JOEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Koury
Jul 11, 2019 -

Autohaus on Edens responded

Hi Joe, Thank you for the 5-Star review. We are glad to hear that Michael Koury and Amanda took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

June 28, 2019

Great Customer Service Great service. Kept me up to date frequently throughout the day about my car. Managed to get everything done in a timely manner. Everything was an eas More

by RSHAH816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Patel
Jul 11, 2019 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We are glad to hear that Ken Dunaway provided the care that you deserve. We appreciate your business!

June 27, 2019

Tom is great! Too many words to describe how good Tom is...few are courteous, customer friendly, doesn't over sell service, good follow up, prompt, friendly, always More

by RICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Autohaus on Edens responded

Hi Rick, Thank you for taking the time to review our dealer. We are glad to hear that Tom Lood provided the care that you deserve. We appreciate your business!

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