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Autohaus on Edens

Northbrook, IL

4.7
3,173 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,173 reviews

July 24, 2019

Very professional Oleg, is wonderful. He knows me and knows my wants and desires in a car. He found a car for me. He called me and we followed up. He explained in gre More

by DICKLIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Autohaus on Edens responded

Hi Dick, Thank you for the 5-Star review. We are glad to hear that Oleg took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

July 24, 2019

Tom Lood Provided Great Service Tom's customer service was best in class from the moment I walked in until the moment I left! Tom was professional, accomodating, friendly, and worke More

by matt_mitchell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Autohaus on Edens responded

Hi Matt, Thank you for the 5-Star review. We are glad to hear your experience with Tom was exceptional! We appreciate your business and look forward to seeing you again soon!

July 23, 2019

Autohaus is the best Mercedes-Benz dealer in the area. Eddie Garcia is by far, the best of the best. He’s courteous and attentive. The sales staff- Kevin James and Rick Patel - are great to work with. More

by PSURSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Patel, Kevin James
Aug 06, 2019 -

Autohaus on Edens responded

Thank you for taking the time to provide your feedback! We are happy to hear that Eddie Garcia, Kevin James and Rick Patel were considerate of your time. We thank you for your patronage!

July 23, 2019

Doing it right 15 years ago bought my first MB from Autohaus and still best of class. Recently had major service : windshields, brakes, and scheduled service and ser More

by RICHARD-SHIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Benyamin
Aug 06, 2019 -

Autohaus on Edens responded

Hi Richard, Thank you for taking the time to review our dealer. We are glad to hear that our team provided the care that you deserve. We appreciate your business!

July 23, 2019

Repairs which are not necessarily I was told that I need to change brakes and was given very high price, double of other services. Also I was told that a tire had to be replaced immedi More

by GEJMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

easy, smooth experience I bought a CPO AMG car sight unseen from out of state. Michael answered all my questions promptly and made the transaction as smooth as possible. My More

by txreviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Koury
Aug 01, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Michael Koury took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

July 20, 2019

Fast and easy service Very easy and quick as promised with loaner available when promised. Thanks for keeping it simple. Convenient to my home. This survey should be easi More

by ron.behm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Autohaus on Edens responded

Hi Ron, Thank you for the 5-Star review. We are glad to hear your experience was exceptional! We will send your suggestion regarding the platform to management. We appreciate your business and look forward to seeing you again soon!

July 18, 2019

Another Month at my favorite Mercedes Dealer Third times a charm ? Third times a charm? Hmm , three times, I guess that the way the customer is treated is very important to me. Autohaus really More

by SEFRONT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ala
Aug 01, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience was exceptional! We appreciate your business and look forward to seeing you again soon!

July 17, 2019

superior service Peter and Cindi are outstanding as is Jim Link the service director. Friendly, helpful and consummate professionals. My cars, when they do require ser More

by STAN.SCHILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Benyamin
Aug 01, 2019 -

Autohaus on Edens responded

Hi Stan, Thank you for the 5-Star review. We are glad to hear that Peter, Cindi and service director Jim Link continue to take great care of you. We appreciate your patronage!

July 17, 2019

The BEST From start to finish (scheduling to service completion) you’re aware and involved in the decision making process. The level of professionalism and ex More

by MJBRBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We are glad to hear that Ken provided the care that you deserve. We appreciate your business!

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