Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,173 reviews
Spare Tire Ken did and outstanding job resolving my tire issue. His professionalism and caring to meet my needs was his priority. Im thankful he was assigned to Ken did and outstanding job resolving my tire issue. His professionalism and caring to meet my needs was his priority. Im thankful he was assigned to me to. More
check engine light service I brought my car in as it was under warranty to have the check engine light message serviced. They had my car for 10 hours and when I went to pick up I brought my car in as it was under warranty to have the check engine light message serviced. They had my car for 10 hours and when I went to pick up the car I started the car and the check engine light was still on!! I went inside and told them and they said all the tech guys are gone for the day, First thing in the morning I received a text from my service advisor to bring the car back in to see why the light was on. I took it in and they had the car for 6 hours and said it was another fault sensor not like the first one.They fixed that and then there was no more sensor check light! A lot of running back and forth to the service center for 2 days. More
Excellent Service! Enjoyed working with Nicholas who was attentive and took his time explaining options and pricing! Much better experience than with the other dealershi Enjoyed working with Nicholas who was attentive and took his time explaining options and pricing! Much better experience than with the other dealership down the block. More
excellent good,fair,efficient service; nice loaners. Ken Dunaway explained service needed now and likely in the future, and appeared to try to be as economical good,fair,efficient service; nice loaners. Ken Dunaway explained service needed now and likely in the future, and appeared to try to be as economical as practicable. He explained delay resulting from ordering a part. More
First Time Visit Overall great experience and wonderful service! Would definitely recommend to others. Thank you very much Peter greatly appreciated your help with my Overall great experience and wonderful service! Would definitely recommend to others. Thank you very much Peter greatly appreciated your help with my garage door opener. More
Salesman Michael Koury is amazing! I am currently working with salesman Michael Koury, and it's been a wonderful experience thus far. I have a LOT of questions and he has patiently work I am currently working with salesman Michael Koury, and it's been a wonderful experience thus far. I have a LOT of questions and he has patiently worked with me, answering each and every question, including providing reference materials, etc. I haven't purchased yet, but when I do it will be at Autohaus on Edens, as I'm guessing the kind of service I'm getting from Michael is a reflection of some type of "customer delight" policy at the dealership. Anyway, I don't normally do these type of review things, but just felt I really needed to give Michael a "shout out" for the great customer experience! More
hometown Prompt, efficient, courteous. Always comfortable. Surprisingly honest appraisal of what needs to be done, now or in future. I am treated with respe Prompt, efficient, courteous. Always comfortable. Surprisingly honest appraisal of what needs to be done, now or in future. I am treated with respect and rewarded with good coffee. More
Eddie is ALWAYS AWESOME! Attentive, professional Eddie G. is the reason we have now owned 3 cars with Mercedes. He is always attentive, professional, knowledgable and helpful. Outstanding service Eddie G. is the reason we have now owned 3 cars with Mercedes. He is always attentive, professional, knowledgable and helpful. Outstanding service. ALWAYS. Eddie is a gem of a member of your staff. More
Great experience Great service and such a friendly staff. Exactly what you would expect buying a luxury vehicle. We were able to get the vehicle we wanted and everyo Great service and such a friendly staff. Exactly what you would expect buying a luxury vehicle. We were able to get the vehicle we wanted and everyone was patient, knowledgeable and helpful. More
Great service Great assistance of Eddie Garcia. As always, for the past 10 years, never disappointing, always going the extra mile! I would recommend Eddie to anyon Great assistance of Eddie Garcia. As always, for the past 10 years, never disappointing, always going the extra mile! I would recommend Eddie to anyone looking for a trustworthy and professional MB service advisor, because of his expertise, availability, and the exceptional service he provided. More