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Autohaus on Edens

Northbrook, IL

4.7
3,173 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,173 reviews

July 30, 2019

Spare Tire Ken did and outstanding job resolving my tire issue. His professionalism and caring to meet my needs was his priority. Im thankful he was assigned to More

by TOPERKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Ken was exceptional! We appreciate your business and look forward to seeing you again soon!

July 30, 2019

check engine light service I brought my car in as it was under warranty to have the check engine light message serviced. They had my car for 10 hours and when I went to pick up More

by MB Fan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Lood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Autohaus on Edens responded

Hello! We are very sorry to hear of your difficulties! That certainly was a lot of running around for you. We are glad the issue was ultimately resolved! Thank you for your patience and your patronage. We certainly hope that your future service needs will be quicker and we will everything in our power to ensure it!

July 29, 2019

Excellent Service! Enjoyed working with Nicholas who was attentive and took his time explaining options and pricing! Much better experience than with the other dealershi More

by linda g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Maniatis, Amanda Youkhana, Mike Mesic
Aug 26, 2019 -

Autohaus on Edens responded

Hi Linda, Thank you for the 5-Star review. We are glad to hear that Nicholas took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

July 29, 2019

excellent good,fair,efficient service; nice loaners. Ken Dunaway explained service needed now and likely in the future, and appeared to try to be as economical More

by ROGERFEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Autohaus on Edens responded

Hi Roger, Thank you for the 5-Star review. We are glad to hear your experience with Ken Dunaway was exceptional! We appreciate your business and look forward to seeing you again soon!

July 27, 2019

First Time Visit Overall great experience and wonderful service! Would definitely recommend to others. Thank you very much Peter greatly appreciated your help with my More

by GREGPIGOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Benyamin
Aug 06, 2019 -

Autohaus on Edens responded

Hi Greg, Thank you for the 5-Star review. We are glad to hear your experience with Peter was exceptional! We appreciate your business and look forward to seeing you again soon!

July 27, 2019

Salesman Michael Koury is amazing! I am currently working with salesman Michael Koury, and it's been a wonderful experience thus far. I have a LOT of questions and he has patiently work More

by Ed H.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Koury
Aug 06, 2019 -

Autohaus on Edens responded

Hi Ed, Thank you for the 5-Star review. We are glad to hear that Michael Koury took great care of you. It is always great to hear about a positive experience. We appreciate your patronage!

July 27, 2019

hometown Prompt, efficient, courteous. Always comfortable. Surprisingly honest appraisal of what needs to be done, now or in future. I am treated with respe More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Autohaus on Edens responded

Hi Steve, Thank you for taking the time to review our dealer. We are glad to hear that service provided the care that you deserve. We appreciate your business!

July 26, 2019

Eddie is ALWAYS AWESOME! Attentive, professional Eddie G. is the reason we have now owned 3 cars with Mercedes. He is always attentive, professional, knowledgable and helpful. Outstanding service More

by Kimberlybrya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James
Aug 06, 2019 -

Autohaus on Edens responded

Hi Kimberly, Thank you for taking the time to review our dealer. We are glad to hear that Eddie G. provided the care that you deserve. We appreciate your business!

July 25, 2019

Great experience Great service and such a friendly staff. Exactly what you would expect buying a luxury vehicle. We were able to get the vehicle we wanted and everyo More

by CWINSTEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Anderson, Mary Costello
Aug 06, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience was exceptional! We appreciate your business and look forward to seeing you again soon!

July 24, 2019

Great service Great assistance of Eddie Garcia. As always, for the past 10 years, never disappointing, always going the extra mile! I would recommend Eddie to anyon More

by G65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Eddie Garcia continues to take great care of you. We appreciate your patronage!

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