Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great customer service Prem Parekh is outstanding. He provided excellent service. I am always pleased with his service and knowledge. You have definitely gained a customer Prem Parekh is outstanding. He provided excellent service. I am always pleased with his service and knowledge. You have definitely gained a customer that will keep returning and recommend your car dealership. More
Exceeded my high expectations. My sales process went smoothly as usual, but I had a dramatic problem with my car. That’s when the dealership, and specifically, my sales guy, Oleg S My sales process went smoothly as usual, but I had a dramatic problem with my car. That’s when the dealership, and specifically, my sales guy, Oleg Shmuylovsky, made lemonade out of a lemon. More
Very efficient I loved having the Lyft service door to door after the drop off and when my car was ready. As always the set to the car was great and it came back cl I loved having the Lyft service door to door after the drop off and when my car was ready. As always the set to the car was great and it came back clean. More
Engine light service I was extremely satisfied with the service. I was able to drop the car day before the service and Peter was able to find me a loaner car. Peter exp I was extremely satisfied with the service. I was able to drop the car day before the service and Peter was able to find me a loaner car. Peter explained few possibilities of the issue which helped me relax as I was not expecting engine light to come on within months of purchase. Prem kept me updated with the diagnostics procedure and the work in progress. It ended being a software update. They were able to complete the work on time as promised. I would definitely recommend Autohaus service center. More
Service Visit Staff always looks to ensure your needs are met. We have both purchased and leased cars through Autohaus on Edens and will definitely continue to do s Staff always looks to ensure your needs are met. We have both purchased and leased cars through Autohaus on Edens and will definitely continue to do so. More
Typical service at 40K miles Ken D. is the best ever - gets me in and out and finishes the work on a timely manner! He rocks! Been seeing Ken for awhile now and he is by far the b Ken D. is the best ever - gets me in and out and finishes the work on a timely manner! He rocks! Been seeing Ken for awhile now and he is by far the best I have ever had - really good guy and really cares. More
Best dealership My recent leased car is the 5th leased car with Mercedes-Benz. Previously I have leased form Loeber and Fletcher Jones and I always had some issues a My recent leased car is the 5th leased car with Mercedes-Benz. Previously I have leased form Loeber and Fletcher Jones and I always had some issues and problems during and after the lease process. But at Autohaus on Edens dealership with the help of Nicholas Maniatis we completed the deal in less then 30 minutes without any surprises. Sales and Finance department was very upfront in other words honest no surprises. Great people to work with. More
2-fer Prem is top notch - customer focused, engaging and knowledgeable. Works efficiently from start to finish, from setting appointments (I had both vehi Prem is top notch - customer focused, engaging and knowledgeable. Works efficiently from start to finish, from setting appointments (I had both vehicles serviced), explaining services and costs (Prem applied coupon discounts without any hassle) , arranging a loaner, keeping me informed, to pickup and checking out. More
Tom Lood is great Tom quarterbacked the service on my vehicle and did an awesome job. All and all I have been very happy with the service at this dealership. Tom quarterbacked the service on my vehicle and did an awesome job. All and all I have been very happy with the service at this dealership. More
First checkup for GLC 300 I was there for a 7:30am appointment and it was rush hour with a lot of folks and altgough everyone was courteous it took a while to get the paperwork I was there for a 7:30am appointment and it was rush hour with a lot of folks and altgough everyone was courteous it took a while to get the paperwork done for the loaner car. As I have been a customer for years I don;t understand why my information is not file (cc and driver's license and insurance company). There needs to be an express check-in process. Otherwise service was very good! More