Autohaus on Edens

Fantastic Service Tom Lood has handles my service. He's organized, efficient and responsive. He's also gone 'above and beyond' on many occasions to add value to the ser Tom Lood has handles my service. He's organized, efficient and responsive. He's also gone 'above and beyond' on many occasions to add value to the service experience in ways large and small. Thank you, Tom. Cindi Link is always great, too. More

7yo car needed some tlc We took our c350 in for standard service and they took care of everything quickly and as promised. We got a loaner so there was absolutely no inconv We took our c350 in for standard service and they took care of everything quickly and as promised. We got a loaner so there was absolutely no inconvenience and they kept us up-to-date on when and what was going on. More

Comfortable Our salesperson was never pushy. We looked at 4 or 5 cars and drove 2.. never got the impression that he wasn’t willing to spend the whole day with us Our salesperson was never pushy. We looked at 4 or 5 cars and drove 2.. never got the impression that he wasn’t willing to spend the whole day with us even if we didn’t buy anything. More

Excellent experience I traded my Mercedes and the salesperson was very helpful with the process and worked to get me a better deal. I always have excellent service from th I traded my Mercedes and the salesperson was very helpful with the process and worked to get me a better deal. I always have excellent service from the service department More

We had a great experience! It was a pleasure working with Rob Debosko! He was very well prepared and effectively communicated with us. We were so impressed that we plan to wor It was a pleasure working with Rob Debosko! He was very well prepared and effectively communicated with us. We were so impressed that we plan to work with Rob for purchases in the future. Amanda Youkana was amazing too. Thank you to Rob and the entire team at Autohaus!! More

Great customer service. A seamless experience. By far and away the most pleasant and reasonable luxury car dealership we visited. They were interested in learning about our preferences and getting By far and away the most pleasant and reasonable luxury car dealership we visited. They were interested in learning about our preferences and getting us into a vehicle which worked for our needs. We didn’t feel like we were being pushed or up sold into vehicles with functionality we didn’t need or warranty packages that made no sense based on how we would use the vehicle. We originally intended to purchase a certified preowned vehicle that was a dealer loaner. Unfortunately that vehicle wasn’t available when we visited. Nick made it a point of letting us know before we came in and proactively worked with his management to come up with a new car option which was very close in price. More

Annual service and a tire leaking air. Service was done promptly and efficiently. I did have an issue when the tire leaking air continued to leak after the service repair, but Ken resolved Service was done promptly and efficiently. I did have an issue when the tire leaking air continued to leak after the service repair, but Ken resolved the issue to my satisfaction after I brought it back and I have had no further issues. More

Always concerned I use Ken Dunaway as my service adviser. He always goes the extra mile. His demeanor and actions make me feel like I am a valued client, not just ano I use Ken Dunaway as my service adviser. He always goes the extra mile. His demeanor and actions make me feel like I am a valued client, not just another car owner. Cindi Link is always personable and cheerful. No matter how busy they are I never feel hurried or see them stressed. More

Extremely disappointing. Bought car over the internet. Told it was flawless. Low miles (12K). Should be. Got it. Noticed it was backed into something. Whole sales team w Bought car over the internet. Told it was flawless. Low miles (12K). Should be. Got it. Noticed it was backed into something. Whole sales team was worthless to get the problem resolved. Had to do all the calling because no one would call back. Sales manager thought it was too bad its what you bought. Finally after reminding him this was a Mercedes dealership he agree to ascetically fix the problem. Thank God the shipper had photos when he picked it up showing the damage. What should of happened? They should of told me to take it to a Mercedes dealer in my area and get it fixed one your dime. One of your employees backed it into something and another one of your employees didn't inspect it before it left for shipment. Then a group of employees don't want to resolve the issue. More