
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fast, efficient and very professional. Made me feel like a VIP. Mr. Tom/Thomas Lood was great and extremely helpful in ALL service capacities. Loaner car was great too. Loved the new 2021 GLA250 model! a VIP. Mr. Tom/Thomas Lood was great and extremely helpful in ALL service capacities. Loaner car was great too. Loved the new 2021 GLA250 model! More
Ken Dunaway is my service contact person. He is very professional, considerate, helpful and kind. Communication is wonderful through updates and phone calls. Service was stellar the repairs needed wer professional, considerate, helpful and kind. Communication is wonderful through updates and phone calls. Service was stellar the repairs needed were accomplished all in one day. More
Great customer service. Terry was very nice, prompt and took care of my needs. I wish you could apply 2 coupons versus 1. I had a $25 coupon that I could not apply as I had already used the Service A spec took care of my needs. I wish you could apply 2 coupons versus 1. I had a $25 coupon that I could not apply as I had already used the Service A special. More
Had a very good experience with Authaus. Purchase process was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. was hassle-free, and vehicle delivery was comprehensive. Got an excellent value on my new Mercedes. More
Parikh is a lier. he charged me $1499.32 to fix heater sensor and thermostat. when i got the car other parts were not functioning and a crack was the windshield. He will charge $1600,00 to put a new repla sensor and thermostat. when i got the car other parts were not functioning and a crack was the windshield. He will charge $1600,00 to put a new replacement. i will advice the public / never go to AoE. They are thieves and will spoil your car so you keep going back to them. More
Received information from Mercedes Finance regarding trading up on my 2018 lease. Spoke with Phil on the phone and came in on 12/31/20. He showed my wife & I the new GLA & GLB models for 2021. As usual, trading up on my 2018 lease. Spoke with Phil on the phone and came in on 12/31/20. He showed my wife & I the new GLA & GLB models for 2021. As usual, the entire event was quick and easy. I have purchased/leased vehicles from many different manufacturers, & MB makes it extremely difficult to go anywhere else. Thanks Autohaus for all that you do. You have a lifelong customer with me. More
They were willing to apply Winter Sales event discount to our lease even though we pre-ordered our car. Very much appreciated! Explained and demonstrated different functions on the car. our lease even though we pre-ordered our car. Very much appreciated! Explained and demonstrated different functions on the car. More
Trent our sales Rep was very patient and helpful.Helped Trent our sales Rep was very patient and helpful. Helped me lease a new GLC 300. Helped me find ways to save some cash. I could not finish the tran Trent our sales Rep was very patient and helpful. Helped me lease a new GLC 300. Helped me find ways to save some cash. I could not finish the transaction at the time so they waited for me to come back. More
The outstanding Autohaus on Edens Service team has been working on my various Mercedes Benz cars for the last 12 years. They have been consistently excellent. working on my various Mercedes Benz cars for the last 12 years. They have been consistently excellent. More
Oleg was great our experience with Oleg Shmuylovskiy was very good he explained everything and picking up our new went very smoothly he is a very good salesman very good he explained everything and picking up our new went very smoothly he is a very good salesman More