Back

Autohaus on Edens

Northbrook, IL

4.7
3,227 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Contact Dealership

1600 Frontage Rd

Northbrook, IL

60062

Directions

By Type

Showing 3,227 reviews

January 22, 2021

Terry Stanley was very helpful. I’d contact him again for further work as needed. My scheduled maintenance was done expediently while I waited and had a coffee in the comfortable customer lounge. More

by SAXTONB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Stailey
January 22, 2021

Love my local dealership. Always very friendly and efficient service. Knowledgeable people in every position of service. Live the coffee machine where I indulge in a cappachino More

by DEWINEPORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Tom was outstanding. The professionalism and frequent status updates is typical from Tom and the team at Autohaus. However, on this last visit, I was having car issues and just drove in unannounced. To More

by MADIGAN.TM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Tony P. was fantastic and realistic with his approach from the time we came in to look to the time we signed. Highly recommend working with them! More

by JACOB E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Patel, Damien Galvin
January 21, 2021

As always, it’s a pleasure having my car serviced at Autohaus. Everyone is friendly & my car was ready quickly & my loaner was ready to use as soon as I checked in More

by MG224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Excellent service from Kevin the sales person and from Ricky in the financing department. They notified me immediately once the car arrived and Ricky arranged the financing in an hour. More

by NTHAKRAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin James, Mark Hoegler
January 20, 2021

The are so nice and accommodating! Prem is always helpful and they just have great customer service. I enjoy going there. The shop is also nice! More

by MMICHAEL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
January 18, 2021

I always get great service from Tom Lood and Mercedes. One of the reasons I alwaus use Autohaus. (Kevin James in sales is also always great!) Super cooperative, friendly and professional. Tom went out More

by GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin James
January 18, 2021

Friendly and knowledgeable service staff. Easy to schedule. Free use of loaner vehicle for the day. Finished with maintenance work before promised scheduled time. Clean, safe facilities. Superb car w More

by brennanwis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

It was a pleasure doing business with Trent, he is very pleasurable, knowledgeable, answered all my questions, didn't put any pressure on me, it was a pleasure working with him More

by COOKIEJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Mark Hoegler, Trent Kendrick, Michal Regulski
...
205
...