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Autohaus on Edens
Northbrook, IL
3,227 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,227 reviews
February 19, 2021
The Service Department is very professional and make having my car serviced a non issue. Tom Lood always keeps me informed of how my car’s repairs are coming along and my car is always waiting for me wh having my car serviced a non issue. Tom Lood always keeps me informed of how my car’s repairs are coming along and my car is always waiting for me when I go to pick it up. More
by marinahartnett
Verified Customer
February 18, 2021
Tom was extremely professional and helpful for my recent service visit. He explained what needed to be done and communicated throughout the day with updates. Overall great experience! service visit. He explained what needed to be done and communicated throughout the day with updates. Overall great experience! More
by MARC.KOVARSKY
February 17, 2021
We had a great experience with the dealership. Rob was super helpful and going the “extra mile” to make us happy, including the shipping of the car to another state. Thank you super helpful and going the “extra mile” to make us happy, including the shipping of the car to another state. Thank you More
by KAZRAF
February 16, 2021
Service and sales are top notch. Philip (sales) and Ken (service) are very focused on customer satisfaction. This customer is very satisfied and I couldn't recommend them more highly. (service) are very focused on customer satisfaction. This customer is very satisfied and I couldn't recommend them more highly. More
by STEPHEN.HALLMAN
February 12, 2021
My advisor Mr Ken is knowledgeable and he is professional, helping personality. My vehicle was given on time. I’d advise other people to go there. professional, helping personality. My vehicle was given on time. I’d advise other people to go there. More
by POOZHIKUNNEL8
Employees Worked With
February 12, 2021
Tom Lood is great! Always responsive and courteous. Very knowledgeable and explains all issues in a manner that is easy to understand. Never feel like he is trying to upsell you on unnecessary repairs. Plea knowledgeable and explains all issues in a manner that is easy to understand. Never feel like he is trying to upsell you on unnecessary repairs. Pleasure to work with! More
by RLUNDIN5
Employees Worked With
February 09, 2021
The appt was schedule. When I arrive I was met immediately and my service reviewed. I was kept informed of issues and timing. Ryan made the experience easy. immediately and my service reviewed. I was kept informed of issues and timing. Ryan made the experience easy. More
by BERNIEJGUERRERO
Employees Worked With
February 07, 2021
Best car-buying experience of my life - I can't recommend Autohaus enough. Team was low-pressure, friendly, and knowledgeable. No surprises throughout the entire process. Autohaus enough. Team was low-pressure, friendly, and knowledgeable. No surprises throughout the entire process. More
by REKMLA
February 03, 2021
Always a great experience. Eddie Garcia and Tony Patel are the best! I am glad I came to this dealership. Tony will always be my salesman. are the best! I am glad I came to this dealership. Tony will always be my salesman. More
by G.WALKER
