
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Tom was excellent. He was honest, informative, helpful and explained work to be done and recommended upcoming repairs. Service was done in a timely manner. Car wash was fantastic as well. and explained work to be done and recommended upcoming repairs. Service was done in a timely manner. Car wash was fantastic as well. More
Appointment was easy to make and work was done in timely fashion. Loaner vehicle was provided. All arrangements effected efficiently, with courtesy and knowledgeable advice. fashion. Loaner vehicle was provided. All arrangements effected efficiently, with courtesy and knowledgeable advice. More
Tom takes the time to explain all services Tom takes the time to explain all services requested/provided or recommended; always accommodating, responsive and professional. Have worked with thi Tom takes the time to explain all services requested/provided or recommended; always accommodating, responsive and professional. Have worked with this dealership for years and very satisfied More
Drop off for work is efficient . Work quickly done and the vehicle was returned With A sparkling clean clean exterior. They provided a complementary Lyft ride the vehicle was returned With A sparkling clean clean exterior. They provided a complementary Lyft ride More
Unbelievable low quality of parts.How is it possible for Unbelievable low quality of parts. How is it possible for 1 yr old car under 9k miles 100% kept in garage to have very rusty rotors with killer noise Unbelievable low quality of parts. How is it possible for 1 yr old car under 9k miles 100% kept in garage to have very rusty rotors with killer noise. I had never experienced this with any of previously owed cars, including another Mercedes. Is this a new normal? More
Dealership is great, our sales person, Philip Gagerman was great. However, the new car was delivered to us with a large paint scratch and rear tail light scratch. was great. However, the new car was delivered to us with a large paint scratch and rear tail light scratch. More
Ryan's explanation of service was accurate and concise. Service was up to standards and done on time. Its a pleasure receiving service at this dealership. Service was up to standards and done on time. Its a pleasure receiving service at this dealership. More
I Have been buying from this dealership for many years. The Sales Department and Service Department are Top Notch. I always recommend this dealership to friends As always they are the Best! years. The Sales Department and Service Department are Top Notch. I always recommend this dealership to friends As always they are the Best! More
Tony Patel was the reason we bought our car from Autohaus on Edens. We had perviously not had a good experience with the service dept. there and had only intended to look at cars the day we came in and to b on Edens. We had perviously not had a good experience with the service dept. there and had only intended to look at cars the day we came in and to buy elsewhere. But Tony completely changed our minds. He was attentive, honest, open, worked hard to find us options and we could not be more pleased. We only hope our experience in the service department will be equally as easy and satisfying. We have already recommended Tony to friends! More