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Autohaus on Edens
Northbrook, IL
3,228 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,228 reviews
March 10, 2021
Very good , quick service, with an easy appointment time and a quick in and out when I dropped the car off. Loaner car was made available which was a nice gesture. I did notice that there prices for and a quick in and out when I dropped the car off. Loaner car was made available which was a nice gesture. I did notice that there prices for services seemed high. More
by CNB1148
Verified CustomerEmployees Worked With
March 10, 2021
Tom was so helpful and professional. He always seems genuinely concerned about me and my car, and he wants to be sure that everything is done well. genuinely concerned about me and my car, and he wants to be sure that everything is done well. More
by WHAGENAH
Employees Worked With
March 08, 2021
The sales experience was exceptional. Ricky did his usual great job. In addition, our prior experience has the service area has been great and everyone has been very helpful. usual great job. In addition, our prior experience has the service area has been great and everyone has been very helpful. More
by lewsmailbox
March 07, 2021
Went to Edens Mercedes 2 times for lights issues and just couple days after service the lights are out again. Called them today and was promised to receive a call back but it never happened. Terrible service couple days after service the lights are out again. Called them today and was promised to receive a call back but it never happened. Terrible service and terrible customer service. Shame on Mercedes manufacturers and shame on Edens Mercedes service department!!! More
by Max Vavrish
Employees Worked With
Terry Stailey
March 06, 2021
Great service beginning to end. Cindyand Terry were Great service beginning to end. Cindy and Terry were awesome to work with. Highly recommended. Worked very closely with me on resolving car issues. Great service beginning to end. Cindy and Terry were awesome to work with. Highly recommended. Worked very closely with me on resolving car issues. Thank you! More
by MARKB7109
March 05, 2021
As always great service from Ken! and the rest of the workers always acknowledge me with a friendly greeting. Loaner cars are always top notch. workers always acknowledge me with a friendly greeting. Loaner cars are always top notch. More
by MOLLYPAULOMCDERMOTT
March 04, 2021
Very nice, clean place, the service staff are very nice people and friendly and very helpful and professional especially Eddy , he took a very good care of my car , after all I was very happy and satisfied people and friendly and very helpful and professional especially Eddy , he took a very good care of my car , after all I was very happy and satisfied, well done guys. Thank you very much , hope to see you soon More
by Sarge Yousif
Employees Worked With
March 04, 2021
I can't say enough about Ken. Friendly, patient, helpful and courteous. He explains problems in a way I can understand, helps me make the right decision. He has earned my trust. and courteous. He explains problems in a way I can understand, helps me make the right decision. He has earned my trust. More
by LILYCHENG01
Employees Worked With
