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Autohaus on Edens
Northbrook, IL
3,228 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,228 reviews
March 18, 2021
Philip was all about honor and trust, and it was great until I read the details of the transaction. Extra fees. Then Philip claimed he knew nothing about the extra fees, even though we had discussed it ve until I read the details of the transaction. Extra fees. Then Philip claimed he knew nothing about the extra fees, even though we had discussed it verbally and in writing. He is not to be Trusted!! I discussed this problem with the owner/manager, and he said Philip has been "talked to", but he would not eliminate the extra fees. More
by gunny
Employees Worked With
Mark Tames, Philip Gagerman
March 18, 2021
From the 1st email to my visit to Autohaus on Edens Michal my salesman was attentive & responsive on all my requests & concerns which in turn convince me this is the dealer I want to buy our new Merced Michal my salesman was attentive & responsive on all my requests & concerns which in turn convince me this is the dealer I want to buy our new Mercedes benz GLB 35 More
by jg12wd
Verified CustomerEmployees Worked With
Michal Regulski, Damien Galvin
March 17, 2021
Phillip was a pleasure to work with! He is very knowledgeable and explained details well. This dealership has a large inventory with many options available. knowledgeable and explained details well. This dealership has a large inventory with many options available. More
by deb_bruns
Employees Worked With
Philip Gagerman
March 17, 2021
Great job. Also got to try out the car we wanted to test drive. Xxx xx xx xxx xx xx xx xxx xx xx xx drive. Xxx xx xx xxx xx xx xx xxx xx xx xx More
by liza3
Employees Worked With
Other Employees :
Prem Parikh, Kevin Crokin, James Riley, Terry Stailey
March 16, 2021
Service was fantastic and I was kept informed every step of the way. The staff at Mercedes Service Department helped me with the tote trouble I had. I was 100% satisfied. of the way. The staff at Mercedes Service Department helped me with the tote trouble I had. I was 100% satisfied. More
by KAREN122762
March 16, 2021
Tom Lood always does a great job of managing the appointment, explaining everything in detail by walking through what will be covered (and what won’t), and leaving me feeling that my car is in bett appointment, explaining everything in detail by walking through what will be covered (and what won’t), and leaving me feeling that my car is in better shape than it was before service. Tom is pretty much the only reason I buy cars at Autohaus ( 3 to date ). More
by JOSHUA.BURDEN
March 12, 2021
Autohaus on Edens is THE only Mercedes dealership I will take my car to for service. They are the best and provide the most professional and courteous service. take my car to for service. They are the best and provide the most professional and courteous service. More
by DNALE3151
Employees Worked With
