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Autohaus on Edens

Northbrook, IL

4.7
3,228 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,228 reviews

April 01, 2021

My experience with the service department was fantastic. Tom Lood went out of his way to make me feel comfortable about the majos repairs my car needed.Tom has always given me excellent service. If I buy More

by ROLEXBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Terrific customer orientation. Communicative throughout the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my More

by trishlukasik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

My salesman Mike - young guy - was awesome. Finance Guy Ricky was also very good! Great Environment at the dealership - offered water and coffee! Bathroom was clean! More

by CJVIVEIROS
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Regulski, Ricky Pena , Philip Gagerman, Michal Regulski
March 29, 2021

Excellent service professional,courteous,. All work completed on time as agreed will definitely come back for any service issues needed in the future Thank you! More

by VICTOR34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh, Kevin Crokin, Terry Stailey
March 29, 2021

I only worked with Tom Lood. The service was excellent. He made me feel like I was his only customer that day. He made me aware of additional service I would be needing in the future as well as what needed More

by Rover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

The service department, especially Prem, did a fantastic job with my recall and maintenance service appointment. They made checking in very easy, informed me of what needed to be done now and what should b More

by BKADEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
March 28, 2021

Pleasant, friendly from beginning to end.answered all my questions and eager to explain everything that I needed at my service visit A. Good experience More

by PINKEWEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
March 27, 2021

Very attentive to clients . Very professional & helpful. They work hard to satisfy the client requests. Our family works with Philip Gaggerman, he is the ultimate professional in his field . I refer him to More

by HOUDACHEDID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Philip Gagerman, Mark Hoegler, Damien Galvin
March 26, 2021

I started at a different dealership, closer to my house, and was not at all happy with my experience. I ended up at Autohaus on Edens with a wonderful salesperson, Trent. He went above and beyond to find More

by HEALAFER
Recommend Dealer
Yes
Employees Worked With
Mark Hoegler, Trent Kendrick
March 25, 2021

Great purchasing experience. Michal Regulski is very knowledgeable and he was very responsive to my many questions. He kept me up to date on my order progress. I could not have asked for a better expe More

by Kent15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Regulski, Mark Hoegler, Damien Galvin
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