
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My experience with the service department was fantastic. Tom Lood went out of his way to make me feel comfortable about the majos repairs my car needed.Tom has always given me excellent service. If I buy Tom Lood went out of his way to make me feel comfortable about the majos repairs my car needed.Tom has always given me excellent service. If I buy another Mercedes I go by at Autohaus because of Tom.. More
Terrific customer orientation. Communicative throughout the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my car and my day were priorities. More
My salesman Mike - young guy - was awesome. Finance Guy Ricky was also very good! Great Environment at the dealership - offered water and coffee! Bathroom was clean! Ricky was also very good! Great Environment at the dealership - offered water and coffee! Bathroom was clean! More
Excellent service professional,courteous,. All work completed on time as agreed will definitely come back for any service issues needed in the future Thank you! completed on time as agreed will definitely come back for any service issues needed in the future Thank you! More
I only worked with Tom Lood. The service was excellent. He made me feel like I was his only customer that day. He made me aware of additional service I would be needing in the future as well as what needed He made me feel like I was his only customer that day. He made me aware of additional service I would be needing in the future as well as what needed to be done at that time. More
The service department, especially Prem, did a fantastic job with my recall and maintenance service appointment. They made checking in very easy, informed me of what needed to be done now and what should b job with my recall and maintenance service appointment. They made checking in very easy, informed me of what needed to be done now and what should be done in the future. The communication was great. More
Pleasant, friendly from beginning to end.answered all my questions and eager to explain everything that I needed at my service visit A. Good experience questions and eager to explain everything that I needed at my service visit A. Good experience More
Very attentive to clients . Very professional & helpful. They work hard to satisfy the client requests. Our family works with Philip Gaggerman, he is the ultimate professional in his field . I refer him to They work hard to satisfy the client requests. Our family works with Philip Gaggerman, he is the ultimate professional in his field . I refer him to everyone that asks about buying a Mercedez. He’s the best !! More
I started at a different dealership, closer to my house, and was not at all happy with my experience. I ended up at Autohaus on Edens with a wonderful salesperson, Trent. He went above and beyond to find and was not at all happy with my experience. I ended up at Autohaus on Edens with a wonderful salesperson, Trent. He went above and beyond to find the car I wanted at a price I was comfortable with. More
Great purchasing experience. Michal Regulski is very knowledgeable and he was very responsive to my many questions. He kept me up to date on my order progress. I could not have asked for a better expe knowledgeable and he was very responsive to my many questions. He kept me up to date on my order progress. I could not have asked for a better experience. More