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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,132 Reviews

2,132 Reviews of Autohaus BMW - Service Center

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December 31, 2022

Autohaus BMW immediately leaned forward to help me when I had a tire blowout. They worked me in a packed service schedule quickly, provided a loaner vehicle overnight and had my car ready to pickup by 9am t More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Jan 14, 2023 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 31, 2022

Excellent service! Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. More

by mbeebe500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 21, 2022

In the last couple years I have been taking my 2010 M3 to Autohaus for service. I’ve worked with Patti Kupfer each time. She is knowledgeable, friendly, and honest. The Autohaus team has consistently exceede More

by Rf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is the best! Thank you for choosing Autohaus!

December 21, 2022

Patti is great! Always great to work with. She truly advises, helping me make informed decisions on the service I need. Fantastic waiting area. More

by donleybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 16, 2022

They are always very helpful and courteous and I am confident in their care of my vehicle More

by Annwatts16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 16, 2022

This dealership went above and beyond the call of duty very very satisfied and will no longer take my vehicle anywhere but this location More

by shaunholly15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

shaunholly15 responded

This dealership went above and beyond the call of duty very very satisfied and will no longer take my vehicle anywhere but this location

Aug 07, 2024 -

Autohaus BMW responded

Looks like we missed responding to this review until now. Thank you very much! We appreciate your kind words and look forward to serving you in the future:)

December 13, 2022

I had a great customer service experience and efficient service of my vehicle. I’ve always enjoyed coming to Autohaus because of the customer service and care. More

by kim4dst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 11, 2022

I made a visit to Autohaus BMW in St. Louis on Hanley Rd. I received assistance from Mr. larry Handel. Larry was very professional and knowledgeable. Unfortunately, the service department More

by tranada0228
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Handel
Dec 13, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Larry is one of the best! Thank you for choosing Autohaus!

December 09, 2022

My car needed some warranty work done and was in the Autohaus shop for nearly 2 weeks. They went out of their way to accommodate me during this time. They did an excellent job fixing my car and return More

by MDN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Todd is one of the best! Thank you for choosing Autohaus!

December 07, 2022

Excellent service and great customer service. Would definitely bring my car to this dealership in the future. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia
Dec 13, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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