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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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March 25, 2022

Service department did a great job of communicating needed and work and cost implications. Delivery of car was a great help as we returned from trip. More

by czimmerman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 23, 2022

I have always been treated in a very professional manner at Autohaus. I have had proper support for the maintenance of my vehicle. More

by Jayandbee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer, David Prost
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 23, 2022

Service representative always great and the service as well. I’ve been going here for over 10 years. More

by dawnsev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 22, 2022

Warm, friendly, professional, thorough, efficient, One two three four five six seven eight nine ten More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, David Prost
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 21, 2022

Excellence dealership for new and used car buying as well as servicing. We brought close to 20 BMWs from this dealership over the past 15 years. More

by Joseph_ad_mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Chu
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 19, 2022

The service rider was very friendly very professional straight to the point to care to call our change was very quickly and and out first time with this location and was very satisfied with my services m More

by Jwbrown58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
Apr 06, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

March 18, 2022

I had a tire blowout from a pot hole. The experience was made much nicer due to BMW assist and the Autohaus Service Department. Everyone was very friendly and helpful. More

by Love Autohaus BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, who worked on the car.
Mar 18, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 18, 2022

Patti was awesome, I was running late to my appointment so my advisor was with another client. Patti stepped right in and started helping immediately. Got my car in and out even though I missed my appoin More

by BMW lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

March 17, 2022

Highly recommend this dealership. We recently had a problem with our CarPlay and pulled in and Larry with the Genius Bar came right out and fixed it in no time. Everyone’s time is pre More

by ccrowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Handel
Mar 18, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 17, 2022

Autohaus BMW is the best! Best in everything. I love their beautiful new showroom. I purchased my first BMW at another dealership and I always felt less than. My Service Advis More

by beanmansmama@yahoo.con
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rowland ??????????
Mar 18, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

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