2,009 Reviews of Autohaus BMW - Service Center
Chris Clem checked in my 228i xDrive when I was hearing a noise and experiencing a tire problem last week. I went home in a BMW 3 series loaner car and Chris ordered a new tire. Tim McNamee quickly sent a vi noise and experiencing a tire problem last week. I went home in a BMW 3 series loaner car and Chris ordered a new tire. Tim McNamee quickly sent a video report the next morning after changing the tire and test driving the car. The noise and handling issues were all resolved and I am really happy with the car after picking it up. The dealership is clean, has a well designed customer waiting area with high quality amenities and a great service team. I recommend this dealership for both sales and service. More
Autohaus did a great job servicing my 2017 X3. Staff is friendly and helpful. I will definitely be back. Staff is friendly and helpful. I will definitely be back. More
Always very nice from start to finish. Great inspection with no pressure to complete marginal items at the time you are there that can be done in the not to distanced future. Great inspection with no pressure to complete marginal items at the time you are there that can be done in the not to distanced future. More
Very friendly and helpful staff. The work was done quickly and efficiently, with excellent communication The work was done quickly and efficiently, with excellent communication More
Very good service, on-time delivery, and excellent customer communication support! Professionalism and courtesy! It was a pleasure to service my vehicle at this location. I felt myself like a rock sta customer communication support! Professionalism and courtesy! It was a pleasure to service my vehicle at this location. I felt myself like a rock star:) More
Everyone went out of their way to be friendly and helpful. Th deal went very smoothly. helpful. Th deal went very smoothly. More
Michael Crader, service advisor, is easy to work with and very thorough and he kept me informed of the progress of the service on my vehicle. The text msg and video the technician, Andrew Shackley, sent me very thorough and he kept me informed of the progress of the service on my vehicle. The text msg and video the technician, Andrew Shackley, sent me when he completed the work on my vehicle was very detailed. He gave me very good information on the condition of me vehicle. I couldn’t ask for a better service experience. More
David Prost took great care of me. He had great follow-up and communication. I had issues the last time I was in for service at this dealership, but if my experiences are similar to th He had great follow-up and communication. I had issues the last time I was in for service at this dealership, but if my experiences are similar to this one, I'll be back. More
Dave Prost was extremely helpful! He was polite and punctual. I appreciated all the updates he gave me and the work was done promptly and professionally. He was polite and punctual. I appreciated all the updates he gave me and the work was done promptly and professionally. More