2,132 Reviews of Autohaus BMW - Service Center
Consistent service, always. Friendly, timely and professional. Would highly recommend AutoHaus to all current and future BMW owners. Friendly, timely and professional. Would highly recommend AutoHaus to all current and future BMW owners. More
Scheduling was a bit tough with loaner, but a stellar experience beyond that. No complaints at all. experience beyond that. No complaints at all. More
Wait time for an appointment was over 3 weeks, when I picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the servi picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the service. Additionally, my extended service contract on file wormy was not reviewed and I ended paying out of pocket for something that may have been covered. Advisor is now checking on coverage after the fact. More
I had an an excellent experience at the Service Dept for my i4 car needs. Mr. Chris Clem was a thorough professional my i4 car needs. Mr. Chris Clem was a thorough professional More
Autohaus is the best dealership in St. Louis! Chris Clem always takes care of my service needs…he is AMAZING!!! Louis! Chris Clem always takes care of my service needs…he is AMAZING!!! More
Excellent customer service and very pleased with the communication, repair work, and ease of working with service rep. communication, repair work, and ease of working with service rep. More
First time visit to this dealer when the dealer I use could not accommodate my needs. Kevin was very accommodating and got my vehicle in right away and was able to determine issue and correct. Without Ke could not accommodate my needs. Kevin was very accommodating and got my vehicle in right away and was able to determine issue and correct. Without Kevin’s help my trip would have been delayed another week. I will definitely switch to this dealer for my service needs. More
Great service! Had an issue with the loaner car but they were super helpful in switching cars. Made the process easy and enjoyable. Had an issue with the loaner car but they were super helpful in switching cars. Made the process easy and enjoyable. More
Wonderful service! Helped me out during a very difficult time; fixed my vehicle within 2 days and offered me a loaner last minute. Highly recommend them! Helped me out during a very difficult time; fixed my vehicle within 2 days and offered me a loaner last minute. Highly recommend them! More
This is my third time working with this dealership and the service and staff are outstanding! Kyle helped me during my first two visits and Chris helped me during my recent service visit. Both men were he the service and staff are outstanding! Kyle helped me during my first two visits and Chris helped me during my recent service visit. Both men were helpful, supportive and gave top notch service. My next purchase will be a full set of tires and I will be back! More