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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,132 Reviews

2,132 Reviews of Autohaus BMW - Service Center

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January 31, 2023

Autohaus was accommodating of my schedule and flexible with travel back to my home while being serviced. More

by Stephanie English
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Feb 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 30, 2023

Kyle Roland, along with everyone on the service team went above and beyond. We will definitely be using Autohaus for anything we need in the future. We also purchased parts and the parts department was excel More

by shabi8808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roland
Feb 15, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

January 28, 2023

Great customer service. Pattie was detailed and friendly. Great car - BMW 740XI - great dealership. I will be back. More

by George Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

January 26, 2023

Great Service! Chris Buie is my go to service advisor. Always keeps me informed to anything that news attention. Love the videos. Michael worked on my vehicle this More

by eclarkmusic
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael MCMURRY
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

January 24, 2023

Quality of service was positive. Communication about and timeliness of service were not up to expectation Took multiple calls to get answers about repairs vehicle was in 4 days inste More

by Toto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Your concerns will be forwarded to a manager. Thank you for choosing Autohaus BMW!

January 22, 2023

First service needed and they were great and easy to deal with. No hassle at all More

by DaveW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the 5 star review!

January 21, 2023

All very good. Good people, I will be back and recommend your service to others. More

by gnikolajevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you for the 5-star review and choosing Autohaus!

January 18, 2023

first class in service, detail and follow-through. You get what you're promised every time. More

by mikedern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 17, 2023

Easy to schedule an appointment. Waiting area had good coffee and snacks. Service person kept me informed. Everything was great. More

by mr.mark.lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 17, 2023

Very well organized. Everyone was courteous. Very nice waiting area with snacks and drinks. Job was done ahead of schedule . More

by pcaciolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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