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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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June 21, 2022

I hope I need some sort of service soon so i may go back. Thanks Kyle and staff!! More

by Dmurph392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 18, 2022

Chris Bouie is the best service manager I have ever worked with. He is the reason I return. I don’t want to take my car anywhere else. More

by drb1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

June 18, 2022

Autohaus is a class act from the time that you arrive until you leave.this dealership sets the standard all others should emulate. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 17, 2022

As always, I received first-class service from the complete Autohaus Team. Vielen herzlichen Dank! More

by sevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, David Prost
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

June 07, 2022

Just like the ultimate driving machine…Autohaus is the ultimate dealership. Excellent customer satisfaction highly recommended More

by Gpianetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 07, 2022

Easy to drop off, great loaner, helpful video from the tech and pick up tool 5 minutes! More

by Sholmes
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

June 03, 2022

Good service by Kyle he went above and beyond to help me with my problems More

by barrystoller45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 03, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 26, 2022

I had a bad experience and hope I don't have to go back there. More

by Danielramosprze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Prost
Aug 27, 2022 -

Autohaus BMW responded

Thank you for your review. If you would like to discuss this further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870.

May 22, 2022

Ready to pick up my vehicle after service and check engine light came on. I had to return immediately to alert them. Then had to wait AGAIN. Very disappointing. More

by Mary TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Autohaus BMW responded

Thank you for your review, Mary. We understand your frustration and apologize for the inconvenience and disappointment.

May 20, 2022

Excellent service. Great communication. Great result. Dave Prost made the visit a very positive experience More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
May 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

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