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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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September 17, 2022

Clean, professional, knowledgeable, comfortable, friendly, all around good welcoming place of business and service area. Recommend all BMW owners to check them out. More

by GrayFox247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rowland, Brett Midgley
Sep 21, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Sep 21, 2022 -

GrayFox247 responded

No problem, I enjoyed the experience at your location.

September 16, 2022

Great service everyone was so nice and very professional, I was impressed with the hospitality More

by gerardwilliams029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

Sep 22, 2022 -

gerardwilliams029 responded

Great

Sep 22, 2022 -

gerardwilliams029 responded

Great

September 09, 2022

The service experience and process went very well. My service advisor, Chris Clem, was great. More

by Lb_oz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 09, 2022

Very efficient and thorough. Appreciate the service. Thanks for the car wash and video explanation More

by Brad Billings
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 21, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 06, 2022

I brought my car week before for service and it was fast and I am happy about it thanks More

by Akbarhosaini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

September 05, 2022

Tried to upsell me services because I had an extended warranty. Found that very annoying. More

by dmanglim@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Feb 06, 2023 -

Autohaus BMW responded

Thank you for your review, and letting us know your position on recommended repairs while still under the extended warranty.

September 04, 2022

Professional and courteous. I love my BMW and this dealership and service department makes it easy to want to buy more cars from Autohaus. More

by Ryrobstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zneida?
Sep 08, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 31, 2022

Service was completed timely. I waited in the customer seating area which is set up so can do work. When the guest Wi-Fi would not work, I was given another network to connect. Gr More

by drmr2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Kueper, Kyle Rowland
Sep 08, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 26, 2022

Autohaus bmw is always top notch in customer interactions whether it’s sales, service or car maintenance! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 25, 2022

Very please to bring my bmwx3 there and people very frindely and ready to help, I'll be there when i need service More

by alexglobal1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitry
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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