2,237 Reviews of Autohaus BMW - Service Center
Service coordinator, Patti, was good. When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask and there were 2 spots on my driver side seat More
Always receive great customer service at Autohaus. They go out of their way to take great care of you. They go out of their way to take great care of you. More
Great customer service always willing to go the extra mile to satisfy the customer - on time and prompt service mile to satisfy the customer - on time and prompt service More
Appreciate the service departments communication and execution. It was a breeze on both the drop off and pick up. execution. It was a breeze on both the drop off and pick up. More
Great customer service and fast service as well. Will this recommend this location to others. Will this recommend this location to others. More
It was just a routine service. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. More
Always so friendly and top notch service! They’re also so sweet to my daughters! They’re also so sweet to my daughters! More
My car was in yesterday for routine warranty service and to address a navigation update issue. Chris Buie communicated my issue to Andrew Shackley who wen the “extra mile” to resolve the issue and update my to address a navigation update issue. Chris Buie communicated my issue to Andrew Shackley who wen the “extra mile” to resolve the issue and update my maps to 2023 version. This extra effort has been my experience since 1985 when I first visited Autohaus of Maplewood for service. Thanks again team! More
The service team is incredible. They always provide excellent service to my vehicle and their communication throughout the process is stellar. They always provide excellent service to my vehicle and their communication throughout the process is stellar. More
All employees were helpful & friendly. My appointment was handled promptly & completely. The waiting area & dealership are impressive. My appointment was handled promptly & completely. The waiting area & dealership are impressive. More