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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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October 27, 2022

Staff is welcoming and knowledgeable. My salesperson found me and ensured I was being taken care of by the service team. Overall best service experience of any I’ve had in thirty years. More

by Jsturmhhv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Nov 17, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

October 26, 2022

I needed to move up a service appointment due to unexpected travel. With less than 24 hours notice Chris scheduled me in and completed the service. More

by glennjjjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahlayashi (Shy) a greeter, was also very helpful by retrieving items from my car that I needed during my wait.
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 25, 2022

Autohaus provides great customer service and support. Easy scheduling an appointment and wonderfully informative regarding issues with vehicle,repair and maintenance costs! More

by ajb56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Nov 17, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

October 21, 2022

Auto Haus is always friendly and efficient, and the showroom and service areas clean and comfortable. More

by Etimholstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Oct 25, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 21, 2022

Autohaus of St. Louis is top notch. The dealership is professional, fair, customer centered and competitively priced. I especially recommend their annual free clinic More

by j-hynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 21, 2022

Fast, accurate, polite service staff. Clean and modern facility. Always delivers my vehicle in a timely fashion. More

by Docboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Oct 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! See you next time!

October 20, 2022

Mike was extremely helpful making the appointment understanding what I needed done and keeping me updated on the progress. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Oct 25, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 19, 2022

Attentive practical professional to take care of my BMW from sales to maintenance or minor air calibration of liquids replenish they serve in purpose, happy customer More

by Diego Daza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jens Petermann
Oct 25, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 18, 2022

Pleased overall. My service rep had little customer service appeal. Unhappy with that. Clean welcoming. More

by Jrobesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Autohaus BMW responded

Thank you for the review, we appreciate the feedback. Thank you for choosing Autohaus BMW, we look forward to seeing you again!

October 15, 2022

Autohaus service is excellent on so many levels. I love the video with narration letting me know what’s being done and what, if any, repairs should be scheduled soon. The waiting area has everything More

by carola511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Oct 25, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

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