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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,165 Reviews

2,165 Reviews of Autohaus BMW - Service Center

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July 10, 2023

Always so pleasant to talk to and kept me informed of all going on with my car More

by Eckerme1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We strive to be our best. Thank you for choosing Autohaus!

July 05, 2023

The people and the service at Autohaus are fast, friendly and efficient. By far the best experience I’ve dealt with! More

by Ewhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We strive to be our best. Thank you for choosing Autohaus!

June 28, 2023

Was pleased with ability to schedule, review cost of work in advance, real time video of service findings, and completeness of the required work timely! Top tier service offered at Autohaus. More

by reidnba
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for this great review and recommendation regarding your BMW visit with Brittany! We are happy that you enjoy the video service we provide.

June 21, 2023

The service team is the best. Fast and efficient car service or repairs. Clean and welcoming lobby. More

by Ken.herrell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the nice review and recommendation regarding your BMW Service visit, Ken! We appreciate it very much!

June 21, 2023

Service was exceptional I only wish autohaus had Saturday hours and my advisor Brittany Weiss took good care of me I would recommend autohaus for service More

by evon36
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation for your BMW Service visit. It is good to know that some folks would like Saturday hours, we are thinking about it:)

June 21, 2023

It was painless and friendly. No issues except for waiting to be contacted to discuss the vehicle like the mechanic said in the video. More

by marcialgray23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and we appreciate you letting us know about the delays you experienced. We are constantly working on improving our communication skills and systems.

June 20, 2023

Not only have we purchased here with excellent service, but we maintain all 3 of our BMWs with Chris in the service department. The people are phenomenal and the facilities top notch. I would send any here More

by Hmccord
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your nice review and recommendation regarding your BMW Service visit! We appreciate the opportunity to take care of all your BMW Service needs;)

June 16, 2023

Appointment, drop off and pick up for our service was quick and easy! Thank you! More

by Jelika
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the nice review and recommendation regarding your BMW Service visit!

June 16, 2023

Chris in the service department was very nice. I always have a great experience at this dealership. More

by Erikaevans123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate the opportunity to serve you!

June 15, 2023

Patti is a 10 for your company When you make a service appointment they’re on it they make sure that you are satisfied the time. Also, if you need a vehicle you all supply one thank you very much. Also, P More

by Maurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shye he was a valet now he’s inside. you have another 10 at your company? Andy I worked with him a couple times, and he is also a 10.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Patti! We appreciate the opportunity to serve you!

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