Autohaus BMW - Service Center

Mike Crider came through like a champ, had a flat tire, they somehow squeezed me in, gave me a loaner, dropped me off at my office which is pretty close to Autohaus, had my car back to me the next day, pe they somehow squeezed me in, gave me a loaner, dropped me off at my office which is pretty close to Autohaus, had my car back to me the next day, perfect shape, washed with a new tire to boot. Service was fantastic Paul More

They provide a good explanation of what repairs/service need to be done on you car. need to be done on you car. More

Excellent customer service, very efficient and knowledgeable. Our sales representative was not too pushy and aware of the needs of his client. knowledgeable. Our sales representative was not too pushy and aware of the needs of his client. More

This was my First time here, I did not realize that they use a text to communicate with you any possible issues with your vehicle! I found out at midnight that I needed my Mechanic to double-check some work use a text to communicate with you any possible issues with your vehicle! I found out at midnight that I needed my Mechanic to double-check some work that was done which in turn has caused me 1 whole day in travel to have my car rechecked instead of having it done right away if someone had spoken with me at the the time I checked out! So no what should have been a easy repair cost me dearly! I ended up having to postpone my return trip for 3 days! Travel 1 hour each way( the wrong direction) and to find out the possible problem was nothing to worry about! This just reinforces why I do not take my vehicle to a dealership for repairs! This could have been alleviate if a real person would have just told me what the mechanic found on his inspection! More

Great customer service. Everyone at this dealership is extremely friendly and the waiting room is top notch Everyone at this dealership is extremely friendly and the waiting room is top notch More

Great service, quality people, good communication! All was handled and complete as had been pre scheduled. All was handled and complete as had been pre scheduled. More

Fantastic facility, and advisor was very communicative during the service process. Patti Kupfer is the best advisor I’ve worked with at any BMW dealership. during the service process. Patti Kupfer is the best advisor I’ve worked with at any BMW dealership. More

Great customer service! Suggested offers BMW had currently. My car was taken care of well. Suggested offers BMW had currently. My car was taken care of well. More

As always, Autohaus BMW delivers the BEST RESULTS anyone could ever ask for. They are professional, and courteous and ensure the customer experience is best possible. I could go on and I... But I'll just could ever ask for. They are professional, and courteous and ensure the customer experience is best possible. I could go on and I... But I'll just say - there is a reason we will continue to be lifelong customers! THANKS! More

Always great service and support from the Autohaus BMW team/staff. They take great care of you from the moment you arrive and I highly recommend this dealership and service department. team/staff. They take great care of you from the moment you arrive and I highly recommend this dealership and service department. More