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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,165 Reviews

2,165 Reviews of Autohaus BMW - Service Center

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July 29, 2023

N/A. I have nothing more to say. Thanks for the info this company gave for my car. More

by Emmanuel_Hayes89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

We are sorry if your experience was less than stellar in our Service Department. If there is anything we can do to help in this case, please let us know. Thank you.

July 27, 2023

We have loved the service department, from the moment that we call for the appointment to the service tech’s informative assessment and the confidence we have that everything is being done right. We woul More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, George! We appreciate you and the opportunity to serve you!

July 27, 2023

I appreciate Patti calling to discuss the work to be completed. And thanks to Tim for providing the video and explanation of my car's condition. Also, I had to drop off and pickup the car after hours a More

by R S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim N.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Patti and Tim! We appreciate the opportunity to serve you!

July 27, 2023

everyone was very friendly and knowledgeable. they were able to address and resolve the issue in a timely manner. More

by rach9839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

July 27, 2023

Staff were very professional and welcoming. They did their job in timely fashion. All good More

by seghatol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Zinaida! We appreciate the opportunity to serve you!

July 25, 2023

Friendly and knowledgeable. Easy to schedule. Highly recommend. Service was quick and well informed. Love Autohaus! More

by Kellelaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate you and the opportunity to serve you!

July 25, 2023

Autohaus has always provided me with excellent and timely service. They fix the issue right the first time and their customer service is awesome. More

by paulkorwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, Paul! We appreciate you and the opportunity to serve you!

July 25, 2023

I want to thank Chris Clem for the professional way he handle my problem with my BMW X5. He were very Professional and Personable. I went into Autohaus dealership explain the problem I was having with my More

by Sirvonue Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shy
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate you and the opportunity to serve you!

July 24, 2023

The dealership has a great service department and excellent service advisors. I think it would be great if the service advisors would volunteer the information on the service discounts instead of th More

by glenn.e.glenn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and recommendation regarding your BMW Service visit, Glenn. We have reminded the Service Advisors to make sure the customers are aware of all discounts, that was a great suggestion. Thank you!

July 24, 2023

I never got to meet Zinaida in person because I was traveling. We corresponded via phone or text. Dropped it off early and picked it up after hours. But that is what is needed in today's world to ge More

by len.laskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim McNamee a great mechanic he gets the recognition for doing the work
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

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