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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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February 23, 2023

Excelente customer service and amazing facilities. They are one of the best dealers in St. Louis, and definitely the best BMW dealer in the area. More

by Carlos Schmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 23, 2023

Every time I visit, I’m blown away by the service. The people are outstanding (Especially Patti), the building is immaculate, spacious wait area, service prices are fair and I actually look forward to More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus!

February 17, 2023

Chris is always very helpful whenever I bring my car in for service. Helps find information for me when needed and takes care of his clients. More

by pchim420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 10, 2023

Always a pleasant experience. Service advisors are friendly and genuinely care about taking care of you (and your car)! More

by Leahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Autohaus BMW responded

Thank you for the kind words and awesome review!

February 09, 2023

Always on point with service, expertise, friendliness and integrity. I love the service videos. I trust this dealership. More

by cmackeyross
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Autohaus BMW responded

Thank you for your loyalty we truly appreciate customers like you! Thank you for choosing Autohaus BMW!

February 08, 2023

You should offer military discount. It's very welcoming and clean. I think you hourly rate for service is a Little high and you should detuct diagnostic cost if service is done. More

by Mikegoodwin12660@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. We do offer a military discount, please let your service advisor know you are in the military when you bring you car in/drop it off. Your other concerns will be sent to management. Thank you for choosing Autohaus BMW!

February 02, 2023

Very nice facility. All of the dealers and associates were proper amount of boo on time scheduling killed me notified of what was going on with the vehicle. More

by jefferypickett64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 31, 2023

Autohaus was accommodating of my schedule and flexible with travel back to my home while being serviced. More

by Stephanie English
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Feb 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 30, 2023

Kyle Roland, along with everyone on the service team went above and beyond. We will definitely be using Autohaus for anything we need in the future. We also purchased parts and the parts department was excel More

by shabi8808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roland
Feb 15, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

January 28, 2023

Great customer service. Pattie was detailed and friendly. Great car - BMW 740XI - great dealership. I will be back. More

by George Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

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