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2,165 Reviews of Autohaus BMW - Service Center
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September 20, 2023
Service was a little disappointing, even though I was ahead of scheduled time, I felt ignored, finally someone else took over to help me. The mechanic did his job though the reception desk was not satis ahead of scheduled time, I felt ignored, finally someone else took over to help me. The mechanic did his job though the reception desk was not satisfying. Hope the next time I bring my car I will meet someone who is a little friendlier. I learned too late that you have a limo service, would have been less inconvenient than having my husband involved in driving back and force. Hope this will help to improve your service? More
by ggfourvilla@gmail.com
Employees Worked With
September 19, 2023
Service schedule was difficult and designed to be frustrating to the owner. I was promised service when I bought my BMW. I was told there was a shortage of lease cars. I didn’t schedule it correctly. frustrating to the owner. I was promised service when I bought my BMW. I was told there was a shortage of lease cars. I didn’t schedule it correctly. Brittany needs customer service training More
by Debragish
Employees Worked With
September 16, 2023
Chris is professional, efficient, and very patient. Answered all my questions. He certainly represents BMW! Answered all my questions. He certainly represents BMW! More
by mystic meadows
Employees Worked With
September 13, 2023
Professional, efficient, and effective. Chris B. did a great job taking care of our 5 series. Chris B. did a great job taking care of our 5 series. More
by gunner0627
September 12, 2023
I knew I liked the suv I bought from Autouhouse, but when I finished my appointment with Larry Handel, the BMW Genius . . . I LOVE MY SUV!! He had patience galore and fully answered all of my questions. I finished my appointment with Larry Handel, the BMW Genius . . . I LOVE MY SUV!! He had patience galore and fully answered all of my questions. Thank you Larry!! More
by Lisa
September 11, 2023
Excellent customer service and technical expertise. Very pleasant atmosphere. Timely service with excellent communications. Very user friendly. Very pleasant atmosphere. Timely service with excellent communications. Very user friendly. More
by dwferg3273
Employees Worked With
September 10, 2023
Addressed concerns about my vehicle issue and were able to repair within my requested timeline. Fully satisfied with the overall process . to repair within my requested timeline. Fully satisfied with the overall process . More
by Shafay
September 10, 2023
Trey was so friendly and knowledgeable to help me with my service. Went above and and beyond to retrieve my house keys I left in the car. The starter was installed in a timely manner and I was very happy wit service. Went above and and beyond to retrieve my house keys I left in the car. The starter was installed in a timely manner and I was very happy with the quick work done by the service department. Everyone was very nice. More
by debb.hine
Employees Worked With
Trey not sure last name
September 07, 2023
Auto house is very responsive. They got in my car in quickly, diagnosed the problem, and fixed it. I would recommend them to anyone. They got in my car in quickly, diagnosed the problem, and fixed it. I would recommend them to anyone. More
by Victor Smith
September 07, 2023
Service is always good at this dealership. Only suggestion is to make car pickup clearer. Only suggestion is to make car pickup clearer. More
by Wjulholland
