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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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March 29, 2023

Communication and service always very strong. Over delivered Brought car in and no hassle and it was completed ahead of early delivery. More

by mike s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 29, 2023

Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo More

by spdtaylor
Recommend Dealer
No
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Autohaus BMW responded

We are sorry that we were not able to duplicate your concerns. Electronics in vehicles can be difficult to pin down, as these were very random. Low car battery or low key fob battery issues may have resolved themselves. If the matter persists, please contact our Service Director, Todd Feuerhaken, at 314-727-8870 to discuss. Thank you.

March 26, 2023

They went above and beyond what I expected. Very professional and upfront the entire process. More

by d67g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 26, 2023

I always receive great service when I take my SUV in for maintenance and/or repairs. From scheduling the appointment to visiting the service center on appointment day, the process is always a smooth one. Ch More

by Toi Johnson
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

March 25, 2023

Staff was prompt and friendly. Everyone made me feel very welcomed. Establishment is also very clean. More

by swann.m912
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 21, 2023

Chris Clem and Nick Markovic provide top notch service and transparency in all my interactions with them. More

by Rick Clifton
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 20, 2023

The service team at Autohaus BMW is exceptional. From the initial call to schedule the appointment through the service (including a video message from the mechanic) to the checkout service personne More

by Kathleen Shaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wirick
Apr 01, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

March 19, 2023

I am very happy with the service I received, the staff were respectful and knowledgeable , despite my error in showing up on the wrong date for my appointment, my vehicle was serviced. Thank you BMW staff More

by lenoreharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

lenoreharris responded

Good job and satisfied with the service

Mar 19, 2023 -

lenoreharris responded

I am very happy with the service of my vehicle.

Apr 01, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

March 16, 2023

As usual Autohaus BMW was great. They are fast and efficient. Chris always does a great job taking care of me. More

by Trace Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 14, 2023

Excellent service - quick, efficient, but thorough. Great customer service as well. Whole place runs like a beautiful, well-oiled machine. More

by tripp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wirick
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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