2,009 Reviews of Autohaus BMW - Service Center
Communication and service always very strong. Over delivered Brought car in and no hassle and it was completed ahead of early delivery. Over delivered Brought car in and no hassle and it was completed ahead of early delivery. More
Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car would come to a stop, 2.) Car's alarm went off while car was parked in the garage,3.) fob would not open car doors. When I returned I was told 1.) we hear that a lot, something obscuring the sensor, 2.) we show that's happened 10-12 times NOT WHILE SITTING IN THE GARAGE, 3.) the tech didn't have any problem w/ the fob WITH NO EXPLANATION (repeatedly). These fine folks did offer to replace my 20000 miles tires w/ $1500 of new. So believe all these 5 star reviews if you like! More
They went above and beyond what I expected. Very professional and upfront the entire process. Very professional and upfront the entire process. More
I always receive great service when I take my SUV in for maintenance and/or repairs. From scheduling the appointment to visiting the service center on appointment day, the process is always a smooth one. Ch maintenance and/or repairs. From scheduling the appointment to visiting the service center on appointment day, the process is always a smooth one. Chris Clem is my service advisor of choice. But, I've had a relatively good experience with others too. More
Staff was prompt and friendly. Everyone made me feel very welcomed. Establishment is also very clean. Everyone made me feel very welcomed. Establishment is also very clean. More
Chris Clem and Nick Markovic provide top notch service and transparency in all my interactions with them. and transparency in all my interactions with them. More
The service team at Autohaus BMW is exceptional. From the initial call to schedule the appointment through the service (including a video message from the mechanic) to the checkout service personne From the initial call to schedule the appointment through the service (including a video message from the mechanic) to the checkout service personnel, the experience was outstanding. It was a pleasure to be presented with a freshly washed car as I departed. More
I am very happy with the service I received, the staff were respectful and knowledgeable , despite my error in showing up on the wrong date for my appointment, my vehicle was serviced. Thank you BMW staff were respectful and knowledgeable , despite my error in showing up on the wrong date for my appointment, my vehicle was serviced. Thank you BMW staff. More
As usual Autohaus BMW was great. They are fast and efficient. Chris always does a great job taking care of me. They are fast and efficient. Chris always does a great job taking care of me. More