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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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April 22, 2023

Brittany Weiss. . Her relentless efforts to make sure that my X5 was available for the trip back to northwest Iowa was just the type of service that I needed for conf More

by Darryl Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

That's great, thank you for letting us know about your Service Visit in your review! We appreciate your business very much, see you next time.

April 22, 2023

The service was great and even the waiting area space was amazing…I could have spent all day there More

by Newbie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review! We are glad you liked it.

April 20, 2023

Chris Clem is the absolute best and the tech was also thorough and so helpful. More

by dustykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Dusty!

April 20, 2023

Great experience with this dealership! This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a More

by Camron D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Camron! It was our pleasure!

April 20, 2023

I went in for service and Dan Wirick was incredibly helpful. I received a bid for repairs related to overheating in excess of $3,200. Dan and his team were able to do the repairs for free under a BMW More

by jeremywcolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wirick
May 16, 2023 -

Autohaus BMW responded

Thank you for the great 5-star service review, Jeremy! That's amazing results and cost savings, we are glad we could help.

April 20, 2023

Outstanding service & the contact person, Patti Kupfer is an asset to BMW Autohaus. She’s very accommodating with appointments & the easiest contact person I’ve ever dealt with. Her combined with the excel More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star service review, James! Yes, we agree and are so happy that Patti is here with us, a big asset for Autohaus!

April 20, 2023

Service was a recall on new vehicle. Appointment time was held and work completed within time frame stated More

by rccorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review!

April 18, 2023

This dealership really listens to the customers and are ready to work with them in case of extreme scenarios. Very professional service and advising team and I would highly recommend them. More

by swapnilbarua721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wirick
Apr 18, 2023 -

swapnilbarua721 responded

Thank You for your time and patience to get my car serviced and also handling the loaner situation neatly. Would recommend your exceptional service to anyone looking to get quality dealership service!

Aug 05, 2024 -

Autohaus BMW responded

Thank you for your review last year! Somehow we missed this one. We appreciate your kindness very much and look forward to serving you in the future:)

April 18, 2023

Dealership is always Very thorough, provided in-depth overview of repairs needed and repair time. More

by Alicia Turner Roberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man with long braids-very nice
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star service review, Alicia! The young man's name is Ahlayashi, we call him Shi, he is very nice, thank you.

April 18, 2023

A great dealership and service a pleasure to do business. 4!th cat purchased from BMW authaus More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochan
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Danny! We appreciate the kind words and loyalty with Autohaus:)

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