2,009 Reviews of Autohaus BMW - Service Center
Brittany Weiss. . Her relentless efforts to make sure that my X5 was available for the trip back to northwest Iowa was just the type of service that I needed for conf . Her relentless efforts to make sure that my X5 was available for the trip back to northwest Iowa was just the type of service that I needed for confidence. She was awesome in detailing everything. Questions were answered immediately. Clarifications were understood quite thoroughly. The service department was excellent with the inspection video and issues were documented and understood in laymen’s terms. The two ladies at the payment desk were friendly and efficient. It all started with a broken water pump. A free inspection that followed….And mission accomplished. I appreciate the folks at Autohaus!! Great work and a great team. More
The service was great and even the waiting area space was amazing…I could have spent all day there amazing…I could have spent all day there More
Chris Clem is the absolute best and the tech was also thorough and so helpful. thorough and so helpful. More
Great experience with this dealership! This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a million! More
I went in for service and Dan Wirick was incredibly helpful. I received a bid for repairs related to overheating in excess of $3,200. Dan and his team were able to do the repairs for free under a BMW helpful. I received a bid for repairs related to overheating in excess of $3,200. Dan and his team were able to do the repairs for free under a BMW recall or warranty. More
Outstanding service & the contact person, Patti Kupfer is an asset to BMW Autohaus. She’s very accommodating with appointments & the easiest contact person I’ve ever dealt with. Her combined with the excel an asset to BMW Autohaus. She’s very accommodating with appointments & the easiest contact person I’ve ever dealt with. Her combined with the excellent service department is unmatched in my book. Thanks Autohaus. More
Service was a recall on new vehicle. Appointment time was held and work completed within time frame stated Appointment time was held and work completed within time frame stated More
This dealership really listens to the customers and are ready to work with them in case of extreme scenarios. Very professional service and advising team and I would highly recommend them. ready to work with them in case of extreme scenarios. Very professional service and advising team and I would highly recommend them. More
Dealership is always Very thorough, provided in-depth overview of repairs needed and repair time. overview of repairs needed and repair time. More