Back

Autohaus BMW - Service Center

St. Louis, MO

4.8
2,165 Reviews

2,165 Reviews of Autohaus BMW - Service Center

Sort by
December 10, 2023

Patti is great. I am a long time customer and she has the best . Oh and Emerson is a cool 2nd More

by agtsmooth7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

Thank you so much for your long time friendship with Autohaus BMW. We appreciate this more than you know!!!!

December 10, 2023

Patti Kupfer was fantastic, as usual! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! More

by Aimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

Dear Amy, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 10, 2023

AutoHaus BMW is top notch. We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service More

by bluesfan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Autohaus BMW responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

December 09, 2023

Excellent service. Timely communication. Good advice on possibly upcoming requirements for service. Overall, an excellent resource. More

by Eugene.bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback.

December 09, 2023

They we’re flexible when I changed my appt and very friendly and the car was very clean More

by bryzie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We try to accommodate our customers in every which way possible. We're here for you anytime and grateful for your feedback!

December 09, 2023

The service experience was excellent. I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe tak More

by riverdawn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mares
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers an I'm glad we exceeded your expectations!

December 06, 2023

Excellent and wonderful. Your employee is very kindness and politely handling the customer. Service is good. More

by jasonahn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn hall
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! Thank you for your gracious words! We're delighted to hear you enjoyed Robyn. Providing exceptional experiences is our top priority!

December 02, 2023

While in for an oil change and tire rotation, my technician discovered during the free multi-point inspection a bad seal leak coming from my rear differential. My service advisor, Chris B, took me d More

by Grwurm16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Clark
Dec 02, 2023 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback. We always strive to give our best to help our customers and glad you're happy with our service!

November 29, 2023

Very friendly staff and service . Every concern is taken care off . Explanation of repair is explained properly . More

by Palsamra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Nov 30, 2023 -

Autohaus BMW responded

We're extremely happy that you a had a positive experience, and we're grateful for your feedback.

November 29, 2023

Very good and nice people help you and good service thanks for doing good job More

by shakileh.ziapor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t know them
Nov 30, 2023 -

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our service.

...
27
...