Autohaus BMW - Service Center

My service experience was excellent for a warranty replacement part. I was given a loaner to drive and was provided status updates throughout the process. The video walkthrough prior to picking up the replacement part. I was given a loaner to drive and was provided status updates throughout the process. The video walkthrough prior to picking up the car was a nice recap of the problem and working solution. More

I brought my vehicle in for a repair under warranty. The repair appears to have been well performed and the vehicle was kept clean and was courtesy washed after the repair. My only comment would be that The repair appears to have been well performed and the vehicle was kept clean and was courtesy washed after the repair. My only comment would be that it required 2.5 hours to complete and no courtesy vehicle was available. The waiting area is very nice and complimentary snacks and beverages are readily available, but would have preferred not to be stuck there for the morning as they thought it would take about an hour. Service manager is very likeable and sure I am sure he did his best. More

Superb experience beginning at drop off, service advisor consult, waiting room, tech video, check out, car wash through driving away. consult, waiting room, tech video, check out, car wash through driving away. More

The service department is very reliable. Work is done on time and done well. I can always pop in for my tires to be checked when the light goes on in cold weather. Work is done on time and done well. I can always pop in for my tires to be checked when the light goes on in cold weather. More

Did not review the items I asked them to review upon initial inspection. Car problem still persists after almost $600 of parts and service fees. initial inspection. Car problem still persists after almost $600 of parts and service fees. More

Prompt service, friendly team, keep me updated throughout. They make it easy to schedule and complete a service visit. throughout. They make it easy to schedule and complete a service visit. More

Good, efficient service. Friendly service people and keeping appointments as well. Clean and well equipped waiting area. Friendly service people and keeping appointments as well. Clean and well equipped waiting area. More

Autohaus BMW service area is client centered. I find that they are attentive with their customer service, transparent with their work, and go above and beyond to resolve any issues. As soon as yo I find that they are attentive with their customer service, transparent with their work, and go above and beyond to resolve any issues. As soon as you walk through their doors they make you feel special like you are the only one that matters and above all they listen. More

Good customer service, punctuality , polite , friendly approach in conversation and providing information Overall trustworthy relationship approach in conversation and providing information Overall trustworthy relationship More

Great experience professional service I always recommend my family and friends for BMW service center my family and friends for BMW service center More