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2,009 Reviews of Autohaus BMW - Service Center
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December 11, 2023
Level of service for routine car maintenance has declined in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the shop for over 24hours with no accommodations offered. When scheduling a service well in advance I expect quick turn around service, and expect to be notified if service would take longer than expected, and expect some accommodations to be made. None of this was offered. More
by ang42
Employees Worked With
December 11, 2023
Great customer service for repair under warranty - kept me abreast of what was happening and when to expect my repairs to be completed me abreast of what was happening and when to expect my repairs to be completed More
by Adkhan.stl
Employees Worked With
December 11, 2023
Very good services every time I’m here it’s nice love it here been here few times still good service here been here few times still good service More
by Nan
Employees Worked With
December 10, 2023
Have had nothing but great service from Autohaus-- friendly, timely, helpful. Overall a very positive experience. friendly, timely, helpful. Overall a very positive experience. More
by Meladan2
Employees Worked With
December 10, 2023
Patti is great. I am a long time customer and she has the best . Oh and Emerson is a cool 2nd I am a long time customer and she has the best . Oh and Emerson is a cool 2nd More
by agtsmooth7
Employees Worked With
December 10, 2023
Patti Kupfer was fantastic, as usual! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! More
by Aimee
Employees Worked With
December 10, 2023
AutoHaus BMW is top notch. We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service. You are treated like family. More
by bluesfan28
Employees Worked With
December 09, 2023
Excellent service. Timely communication. Good advice on possibly upcoming requirements for service. Overall, an excellent resource. Timely communication. Good advice on possibly upcoming requirements for service. Overall, an excellent resource. More
by Eugene.bauer
December 09, 2023
They we’re flexible when I changed my appt and very friendly and the car was very clean friendly and the car was very clean More
by bryzie99
December 09, 2023
The service experience was excellent. I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe tak I had called on a Saturday to schedule and the person who answered the phone was short with me and not helpful. Rather rude and should have maybe taken the day off. Once I actually booked service on Monday it was all good. Trey in service was nothing but great. More
by riverdawn1
