Back

Autohaus BMW

St. Louis, MO

4.8
3,569 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,569 reviews

December 18, 2024

We are very pleased with the attention to details and how efficiently each department is run. The departments communicate well with each other pretty seamlessly. We are in good hands at Autohaus. More

by margie.lewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Weiss
Dec 19, 2024 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 18, 2024

Good atmosphere with friendly, professional people who are customer-focused and keep their clients well/informed. More

by meb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

December 18, 2024

Everyone was great from checking in to video of service review to checking out. This is a great service center. More

by dwatson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

December 17, 2024

Writing at least 15 words about Autohaus BMW is a great chance to express my appreciation of service received for self and my BMW. Thanks for the specialized service I received today. More

by tram_42_peach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dannie
Dec 17, 2024 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again

December 17, 2024

Brittany has always taken great care of us when we bring our cars in for service. From scheduling, explaining repairs and the actual repairs, can always count on Brittany to explain everything. When I rea More

by Doug.burrous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Autohaus BMW responded

Dear Doug, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

December 16, 2024

Great experience with sales and delivery process! Easy and painless. Would definitely recommend! All good! More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

December 15, 2024

Always very professional and friendly. Pattie Kupfer always takes care of of my vehicle when I visit the dealership. More

by Dlhunt26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our services. We always strive to give our customers the best.

December 15, 2024

Shop Foreman Andy and Genius Ashley were informative and helpful, answering my questions simply and patiently. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy, Ashley
Dec 16, 2024 -

Autohaus BMW responded

Dear Kevin, thank you for your gracious words! We're delighted to hear you enjoyed Andy and Asley services. Providing exceptional experiences is our top priority.

December 13, 2024

Autohaus has a great facility, and Patti Kupfer in particular is always extremely helpful, sympathetic to my concerns, and wonderful to work with! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service foreman came up to look at my issue in the drop-off area and was really helpful in talking through the symptoms with me to reach a solution.
Dec 16, 2024 -

Autohaus BMW responded

Thank you for the fantastic review Steve! We loved being of service to you and hope we can assist you again soon. Patti will love to read the kind words you left about their service!

December 13, 2024

Excellent service with both a professional and down to earth communication, with a state of the art facility. More

by Paul C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Autohaus BMW responded

Dear Paul, we appreciate you sharing your experience with us! Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

...
7
...