Autohaus BMW

It felt like Dennis was pretty transparent, the deal seemed straight forward and there was no waiting games- for example- "let me see if my sales manager will approve", then disappear for 30 minutes. I seemed straight forward and there was no waiting games- for example- "let me see if my sales manager will approve", then disappear for 30 minutes. It felt like a low pressure professional business transaction. I was pleased and Dennis is a good reflection on the dealership. Rick was a good finance guy, offered all the additional programs but did not try to oversell or pressure More

Quick It was the best car buying experience I have had. I buy a new car about every two to three years. I knew what I was looking for before I showed up. It was the best car buying experience I have had. I buy a new car about every two to three years. I knew what I was looking for before I showed up. All in, I only spent about 3 hours total. We came to a price quickly and was in and out. None of the waiting around for hours like you normally do. There was no pushy up sell. When I said what I wanted he listened and got it done. I would opt for this every time. Other dealerships hound and bug you, but not them. thanks More

BMW 650I PURCHASE I RECENTLY PURCHASE A BMW OVER THE PHONE FROM BRETT MIDGLEY (INTERNET MANAGER) OF AUTOHAUS BMW. I LIVE IN DENVER COLORADO AND HAVE BEEN LOOKING FOR A I RECENTLY PURCHASE A BMW OVER THE PHONE FROM BRETT MIDGLEY (INTERNET MANAGER) OF AUTOHAUS BMW. I LIVE IN DENVER COLORADO AND HAVE BEEN LOOKING FOR A CERTAIN MODEL TYPE, COLOR, AND TRIM PACKAGE FOR SEVERAL MONTHS!!!! I FOUND THIS VEHICLE AT AUTOHAUS BMW AND MR. MIDGLEY REVIEWED THE VEHICLE TO ME IN FULL DETAIL. THE BOTTOM LINE IS THAT AUTOHAUS BMW AND MR. MIDGLEY UNDER PROMISE AND WAY OVER DELIVERED. WHAT A GREAT EXPERIENCE. BOB LAWHEAD - DENVER, COLORADO More

I could not have been more happy or satisfied with the customer service I received at the Autohaus. They got my car in right away. I did not have to wait. They had a loaner car ready for me to drive. customer service I received at the Autohaus. They got my car in right away. I did not have to wait. They had a loaner car ready for me to drive. I dealt with Chris Clem and he could not have been more helpful or friendly. My car was repaired within a days time and came in under the price I was originally quoted. An excellence experience. More

Great Customer Experience I recently visited Autohaus BMW in St. Louis. Chris Clem worked with me to get my BMW serviced in a timely manner. He got me into a loaner vehicle a I recently visited Autohaus BMW in St. Louis. Chris Clem worked with me to get my BMW serviced in a timely manner. He got me into a loaner vehicle and properly set my expectation to plan on keeping the loaner overnight due to the workload. First thing the next morning I received a call that my car was ready and to come by at my convenience. When I picked up my car it was clean and finally back to good working order. Once home I realized I had left my Ipad in the loaner vehicle. That vehicle was already back on the road and Chris tracked down the car's driver and was able to get my ipad back to me very timely. Overall a great experience. I would recommend Chris and his team. More

This was the best car buying experience I have ever had. Joe was a professional and was a pleasure to work with. I have never felt better about a car buying decision. Joe was a professional and was a pleasure to work with. I have never felt better about a car buying decision. More

Excellence In Service I have had an excellent association with Autohaus BMW since 1998 when I purchased a new 328i for my wife. Throughtout the years Mike Crader has been m I have had an excellent association with Autohaus BMW since 1998 when I purchased a new 328i for my wife. Throughtout the years Mike Crader has been my service contact, almost exclusively. I can honestly credit him for the excellent service that I have received over the years. More

Purchase of dream car I was in the market for a gently used/possiblynew luxury car, initally leaning towards the Volvo XC90. I dropped in to Autohaus because the X5 had ca I was in the market for a gently used/possiblynew luxury car, initally leaning towards the Volvo XC90. I dropped in to Autohaus because the X5 had caught my eye, and was introduced to Bob Dedert. He immediately understood my goals and pricing limitations and worked very hard (and very quickly) to find me viable options. Sadly, but not surprising, a low mileage preowned that I was looking at sold before I had made my final decision...but it confirmed the X5 was the direction I wanted to go and Bob was able to work with me to find a pricing option that allowed me to purchase my dream car, a new 2014 X5. Throughout the entire process Bob was courteous and friendly, detailed without being overbearing or high-pressure, and extremely efficient. His interpersonal communications, and follow up mostly via email which is so convenient for me, exceeded my expectations. I am ecstatic to be driving this car, and extremely pleased with the overall experience from first step in the door at Autohaus until delivery. More

Best dealership ever! Brett and Jamie were incredible! No pressure, no fast talk! The experience was great and so simple. They went way beyond my expectations, treated me f Brett and Jamie were incredible! No pressure, no fast talk! The experience was great and so simple. They went way beyond my expectations, treated me fairly, respectfully and made me comfortable. The arcane notions people may still have about car sales is no more with Autohaus! Brett and Jamie made what I consider to be a daunting task enjoyable. Thank you, Brett and Jamie for your kindness and expertise! I can't imagine going anywhere else now but Autohaus! More

A professional experience I found a 328i on the Autohaus lot on a snowy Sunday afternoon and called Brett Midgley on Monday morning. We arranged a test drive at noon and when I found a 328i on the Autohaus lot on a snowy Sunday afternoon and called Brett Midgley on Monday morning. We arranged a test drive at noon and when I arrived, the car was all warmed up and ready to go. He told me to go have fun and bring it back when I was done. No salesman sitting in the back! I knew what the value should be and told Brett I wanted the car. He cut to the chase and we shook hands in a few minutes. I returned a few days later to close the deal and pick up the car. To my surprise, all of the financing and title paperwork were completed. I signed the forms and wrote my check in no more than 15 minutes. It was the easiest car purchase ever. Truly professional and every minute of my time was respected. I must add that that between the test drive and closing I had to settle with an insurance company on my totaled car. It took about a week and Brett held the car without any question. Again, just professonal. I think its pretty obvious who is going to service the car. More